1,068 Reviews of Heiser Ford Lincoln - Service Center
The service and attention that I've received was impressive. They were kind and courteous. They were quick with the repairs, and thorough. I loved it impressive. They were kind and courteous. They were quick with the repairs, and thorough. I loved it More
I am always very pleased with the level of service I receive from Heiser. I have been a customer for almost 30 years. They are very welcoming and attentive and always have the customer needs first. They receive from Heiser. I have been a customer for almost 30 years. They are very welcoming and attentive and always have the customer needs first. They are very thorough with their explanations and follow up to make sure any issues have been resolved properly. More
10yrs of professional service. Wonderful shop personal. When I have a question, I can trust the explanation or diagnosis to be accurate and fair. Everyone makes it a goal to make my visits as painless as p When I have a question, I can trust the explanation or diagnosis to be accurate and fair. Everyone makes it a goal to make my visits as painless as possible. More
Terrible maintenance department and total disregard of what I told them prior had cause a malfunction in my vehicle. There was no examination of how Progressive's Snapshot device could cause haywiring in what I told them prior had cause a malfunction in my vehicle. There was no examination of how Progressive's Snapshot device could cause haywiring in my trunk module which was found to be the reason why my car wasn't turning on. I was given differen prices throughout, false information, memory laspes and general buffoonery. Never again More
New Service advisor, I get it, but they need more training. Arguing with a client (not me) in the waiting room. No car wash, couldn't diagnose the oil leak, instead put in dye and told me to come bac training. Arguing with a client (not me) in the waiting room. No car wash, couldn't diagnose the oil leak, instead put in dye and told me to come back in 200 miles. The whole thing seemed weird. Also they look at my dually like it is an Alien. It is only an extra two wheels guys. Not rocket science. WAY longer of an oil change then necessary, always running behind (last two oil changes have been close to 2.5-3 hours a piece. More
Everything went according to plan from appointment to actual service with my oil change! Kirk handled everything professionally! I will be back for future service. actual service with my oil change! Kirk handled everything professionally! I will be back for future service. More
Amazing General Manager Chris and Great Workers under Amazing General Manager Chris and Great Workers under his leadership I’ll tell all my friends and business Associates. These folks really bring t Amazing General Manager Chris and Great Workers under his leadership I’ll tell all my friends and business Associates. These folks really bring the “Wow” experience More
the service is the best I have dealing with heiser ford for 50th or more years I would highly recommend this service department to all for 50th or more years I would highly recommend this service department to all More