Heiser Ford Lincoln - Service Center

There were Too many experiments performed to finally find a solution to my problem. I came in to get headlights fixed and I paid for things I didn't need. There were too many assumptions and guesses made on a solution to my problem. I came in to get headlights fixed and I paid for things I didn't need. There were too many assumptions and guesses made on my vehicle which caused me to spend much more then I needed to. Diagnostics test wasn't ran properly!! More

The Parts dept is awesome. Always willing to go the extra mile with a smile. Top Notch! Highly recommended. Today is your day! Thanks again. mile with a smile. Top Notch! Highly recommended. Today is your day! Thanks again. More

Joe was absolutely awesome!! His customer service was spot on. Went above and beyond to make my experience excellent. I would definitely recommend to anyone. spot on. Went above and beyond to make my experience excellent. I would definitely recommend to anyone. More

For some reason they have been unable to repair my car. Apparently it was also hit while on the lit. They have had it three times in the last few weeks with no results Apparently it was also hit while on the lit. They have had it three times in the last few weeks with no results More

Great job as always nice employees and clean place . I recommend Glendale heiser for all kinds of service. Close to my home love it. Great recommend Glendale heiser for all kinds of service. Close to my home love it. Great More

Car was in for regular service, The Works, and also an electrical issue. They needed the car over the weekend and left us the Lincoln loaner for the weekend. Electrical issue was covered under warranty an electrical issue. They needed the car over the weekend and left us the Lincoln loaner for the weekend. Electrical issue was covered under warranty and pick up and return went fine. Everyone at Heiser has always been courteous and professional. More

Server was fast but they did not put my car back together how it was when they go it. But Thank you for servicing me how it was when they go it. But Thank you for servicing me More

This is a review from last two visits: They don’t This is a review from last two visits: They don’t respect time nor communicate effectively; I had to wait 2 hours extra last time for a problem th This is a review from last two visits: They don’t respect time nor communicate effectively; I had to wait 2 hours extra last time for a problem that should’ve taken 1 hour tops! More

Excellent response to urgent service need. I was going on a road trip and a wrench popped up. Got me in immediately. Concierge service great on a road trip and a wrench popped up. Got me in immediately. Concierge service great More

I brought my car in for oil change. Was disappointed because advertisement says complimentary car wash, which was not done . I was then told later that I needed to request car wash. I think service repr because advertisement says complimentary car wash, which was not done . I was then told later that I needed to request car wash. I think service representative could have asked if I wanted a car wash. More