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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,068 Reviews

1,068 Reviews of Heiser Ford Lincoln - Service Center

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March 22, 2021

Brought my Escape in for oil change and tire rotation was finished in a timely manor.Service rep went over inspection report all was good and used Ford Pass points to pay Bill.Note will be back when next ser More

by THEKAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Mar 24, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased you hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 22, 2021

I appreciate the work they do for me. Always on time with getting you in and out. Keep up the great job. See you’ll More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck, Service Team, Kirk Jakovec, Peter Cooney, Renhart Elaisha, Marius Kupstas
Mar 24, 2021 -

Heiser Ford Lincoln responded

Dear Jay, Thank you for the positive feedback! We are pleased you hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 19, 2021

Friendly and professional service. Clean lobby, and waiting area, courteous staff, and adequate safety practices for COVID-19. Was in and out in about 1.5 hours. More

by CHICAJPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased you hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 18, 2021

Good Customer Service, dealership was nice and clean, so were the employees, they were ready to work. Everyone was really nice. I have recommended this dealership. More

by LaJoyce Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Renhart Elaisha
Mar 24, 2021 -

Heiser Ford Lincoln responded

Dear LaJoyce, Thank you for the positive feedback! We are pleased you hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 17, 2021

It took a while, but my service rep was first rate! It was just an oil change but it took 1.5 hours. That’s too long, but the service rep handled it very professionally. More

by TTRUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Joe, and we sincerely apologize for your wait time. If you have any additional feedback or concerns, please don't hesitate to reach out. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2021

Service and timing was great. Can I get a discount on my remote starter repair. I’ve been a great customer for many years (25) More

by MTOLBERT0
Recommend Dealer
Yes
Employees Worked With
Service Team
Mar 16, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. If you would like to discuss any future service or have any questions about pricing, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 09, 2021

Well I experienced the friendly staff, very considering and helpful..The staff was knowledgeable and seems to have the customer’s satisfaction a priority...very informative of what is to be done. More

by dotsonterry576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Kupstas
Mar 16, 2021 -

Heiser Ford Lincoln responded

Dear Terry, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 09, 2021

The workmanship is great, sales staff, finance car managers office staff brand customer service I really like the buying experience and look forward to being a continued customer. More

by mjones1279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 08, 2021

Joe and the rest of the Heiser team did a great job coordinating concierge service for my car. Very skilled, friendly team and easy to work with. It was my first time using the service and I will cer More

by CHERYLJANKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Heiser Ford Lincoln responded

Dear Cheryl, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Joe and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 07, 2021

I really appreciate Heiser Ford checking with me about all the above. My Fusion is my first Ford vehicle and I love it. Once I complete finding a new home I will be looking to upgrade my vehicle. Thank More

by BJMCCORD916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Kirk Jakovec, Peter Cooney, Renhart Elaisha, Marius Kupstas
Mar 16, 2021 -

Heiser Ford Lincoln responded

Dear Jason, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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