Heiser Ford Lincoln - Service Center

Couldn’t ask for a better dealership. Heiser treats their customers with courtesy. I explained that I had extenuating circumstances for bringing my vehicle in for an airbag recall on the date the service dep customers with courtesy. I explained that I had extenuating circumstances for bringing my vehicle in for an airbag recall on the date the service dept. wanted me to bring it in. A short while later I received a call from the service dept. saying that they would get me in on an earlier date. That’s customer service, people! More

Very courteous and informative in a way I could understand. I was happy they took me back and showed me under my car where the problem was. understand. I was happy they took me back and showed me under my car where the problem was. More

Was pleasantly surprised by the speed of service. Coupled with the usual thoroughness of information & quality of work, it made me very happy. Thanks for taking care of us. with the usual thoroughness of information & quality of work, it made me very happy. Thanks for taking care of us. More

The repairs went quickly and and efficiently the cost was high but necessary now I feel in a safer car to drive on a long vacation high but necessary now I feel in a safer car to drive on a long vacation More

Heiser Ford does an excellent job both in the sales side and service department. Highly recommended. I've been a customer there for over 12 years and thumbs up. and service department. Highly recommended. I've been a customer there for over 12 years and thumbs up. More

Car was serviced. Chech engine light came on a week later. Ended up dropping off my loaner. Wasn't notified my car was done. Didn't need a loaner later. Ended up dropping off my loaner. Wasn't notified my car was done. Didn't need a loaner More

This took a very long time for parts to come in and then more time for issues with installation. It is a work vehicle and I was without its services. more time for issues with installation. It is a work vehicle and I was without its services. More

As always, the service was very efficient. Friendly staff and convenient setting. I’ve been very pleased each time I come in. Would definitely recommend to others. staff and convenient setting. I’ve been very pleased each time I come in. Would definitely recommend to others. More

Best in the business!I bought a car there 4years ago, Best in the business! I bought a car there 4years ago, have it serviced only there. Excellent staff and workmanship.planning to buy another car from Best in the business! I bought a car there 4years ago, have it serviced only there. Excellent staff and workmanship.planning to buy another car from them in the near future. More

Brandi is a Pleasure to do business with. He aims to please and make sure everything thing gets taken of. Receptionist could answer , listen, and quit being so short and cutting customers short on that please and make sure everything thing gets taken of. Receptionist could answer , listen, and quit being so short and cutting customers short on that phone before she transfers the call. More