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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,073 Reviews
Call Service Center (414) 228-5700

1,073 Reviews of Heiser Ford Lincoln - Service Center

Sort by
July 01, 2021

They bump my car, I had to wait for 6 days. And I think that bump did impact something and I later noticed a screw was missing in the front and the wheel did scratch some potion of the front . More

by Sukant.bishi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marius Kupstas
Report | Print
Jul 06, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

June 30, 2021

Good staff, expert service, good work, good customer service and timrr eggy service More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Peter Cooney, Renhart Elaisha
Report | Print
Jul 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 24, 2021

Joe in the service department was incredibly communicative and courteous and the service was top notch More

by Joy v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Heiser Ford Lincoln responded

Dear Joy, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 21, 2021

Friendly, courteous, accommodating,, definitely willing to please and not arrogant More

by HALLIDAYS1729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Peter Cooney, Renhart Elaisha, Marius Kupstas, Ryan Yelton
Report | Print
Jun 24, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 17, 2021

I needed a new tire. Unfortunately, the wrong one was sent, but then the one that matched the number had a different tread. So we had to go back to the first one. It took 3 days to get things right. Ho More

by lindamtojek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Kupstas
Report | Print
Jun 21, 2021 -

Heiser Ford Lincoln responded

Dear Linda, Thank you for your feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. If there is anything else we can help you with, please don't hesitate to reach out. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 16, 2021

Good and quick.thank you you you you you you you you you you you you you you you you you you you you you More

by JYAMEOGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Peter Cooney, Renhart Elaisha, Marius Kupstas, Ryan Yelton
Report | Print
Jun 21, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 15, 2021

Joe the service man did a great job all the way around. Because of service like Joe gave me,I’ll be back for service More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Heiser Ford Lincoln responded

Dear Scotty, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your feedback and look forward to seeing you again in the future. Happy driving!

June 14, 2021

Very pleased with service and friendly staff. Peter Cooney was extremely knowledgeable and helpful as was Mr Kupstas. We plan to continue to be their customers. More

by LUVMAR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Peter Cooney, Marius Kupstas
Report | Print
Jun 15, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 09, 2021

Very pleasant people, and easy dealing with. I came in for a recall and they got me out in a timely manner. Very nice staff More

by Leontyniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Leon, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 07, 2021

This is the second time I have had my vehicle serviced there, and the second time with issues. The first time, they stained my interior and the second time, they forgot to rotate the tires. They did make More

by Maxschultz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Renhart Elaisha
Report | Print
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Max, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

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