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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,077 Reviews

1,077 Reviews of Heiser Ford Lincoln - Service Center

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September 08, 2021

I love going to the dealership because of the wonderful service, I have been going ever since I own my first Ford Focus back in 2000, and the service have always been great. More

by MRS_LDN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 06, 2021

My car would not start unexpectedly- The service department came to jump the battery but it failed. They came back later to tow the car- And then picked me up, The same day, after replacing the batt More

by TMK42MARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 05, 2021

I did not have a reservation to have my oil changed, but I drove in on Fri PM and they changed my oil! Thank you! More

by Janwunrow
Customer Service
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Jan, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 02, 2021

They could fix nail in my tires, needed to order one, my wife n me waited two hours for a oil n filter change n tire rotation . Then they said they will call me when tire is in and that was Wednesday. Waiti More

by Pjz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant manager
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. Please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com if you have any additional feedback or concerns. Thanks and have a great day!

September 01, 2021

On time with service.Good people. Always responsive to customers.Adaptable service department that accommodates the customers.Pricing and financing is competitive and an easy process More

by SPLITROCK.MURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Cardinal, Service Team
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 30, 2021

Had Transmission problems on the Wifes escape. Problems was lines and oil cool. Once replaced and fluid add the transmission is fine. Would have had the vehicle back soon but the whole area last power. Ke More

by Babandlcrego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Sep 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 30, 2021

I loved my loaner Periodt!!!! I needed some work done on a vehicle i just purchased & needed to receive a loaner & i loved the car More

by Kb13wi.rr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Sep 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your service and loaner vehicle. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 27, 2021

Good service friendly, good deals wouldn't go anywhere else. I love Ford dealership the vehicles i decided to buy never had problem with run perfectly. More

by CALHOUN -TREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Samantha Calmes, Peter Cooney
Sep 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 27, 2021

Work on my car was done satisfactory, but the survey company they hired has bombarded my phone with text messages aimed at badgering me into responding. Not pleased about that. More

by swansonlink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lavin
Sep 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback! We are pleased to hear that you are satisfied with your service. Your feedback has been sent to the appropriate management in an effort to better our business. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 25, 2021

Always happy with Heisers service center. Professional, courteous and they do a good job. Happy to recommend them. Have had two cars from Heiser and always use there service center. More

by Scott.davisdesignstudio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Heiser Ford Lincoln responded

Dear Scott, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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