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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,079 Reviews
Call Service Center (414) 228-5700

1,079 Reviews of Heiser Ford Lincoln - Service Center

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October 27, 2021

Poor service and customer service. I went to this dealership 3 times for some technical issues with my vehicle. Every time I tried to ask questions I was either misinformed, resulting in my return vi More

by Frustrated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
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Nov 09, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

October 27, 2021

Great service I've bought 3 vehicles from this dealership. Love the staff at heiser More

by ROBERTMADDOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Winfrey, Kristina Beck, Taylor Nelson, Service Team, Blain Boudreau, Peter Cooney, Marius Kupstas, Jordan McGee, Raquel Cannizzaro
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Nov 09, 2021 -

Heiser Ford Lincoln responded

Dear Robert, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you've continued to enjoy your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 27, 2021

Service in and out on time. Counter folks always try to be accommodating. Happy with service. More

by MIKEWITT79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cooney
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Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Mike, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 27, 2021

Love the service didn't have a long wait, will definitely keep coming back, thank you More

by MARCIA.WHEELER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Team
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Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Marcia, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 26, 2021

They have great customer service and answered any and all questions. Clean environment. Was able to get time we wanted. More

by WTONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Marius Kupstas
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Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 21, 2021

Always a good experience when I have service to my car. Staff is friendly and helpful informative More

by CKCRHIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 20, 2021

I thought my tech was nice and knowledgeable....and I appreciate both. He did a great job of xxu with me as well. More

by michelleprosek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
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Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Michelle, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 18, 2021

Everything that was to be done wasdone in a time period Everything that was to be done was done in a time period I alotted. All my issues were resolved professionally. More

by freddybuoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Beck technician , Peter Cooney, Marius Kupstas
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Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Freddy, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 17, 2021

Fantastic and fast service. Super friendly staff and I'm always happy to give my business. More

by barryjanderson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Kupstas
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Barry, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 17, 2021

Everyone very Professional, Polite, knowledgeable, Concerned about the need of your car, very nice waiting area More

by MS7OUT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cooney
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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