Heiser Ford Lincoln - Service Center

The folks at Heiser Ford always treated me well and solved whatever problems I had. solved whatever problems I had. More

Service work longer than expected w/o communication. Staff unaware and no service skills. During pickup, the ladies laughed and said “I told you it wasn’t going to be done” to another employee. Service Staff unaware and no service skills. During pickup, the ladies laughed and said “I told you it wasn’t going to be done” to another employee. Service manager was nice, but also was unaware of what was taking place with clients More

Great service previously, however I wanted my car serviced earlier and I was referred to your overflow lot on 76th Stt and had a horrible experience ! Charged $476.00 and had to bring it back the nex serviced earlier and I was referred to your overflow lot on 76th Stt and had a horrible experience ! Charged $476.00 and had to bring it back the next day to East Silver Spring for $176.00 because the service light was on and the overflow Heiser location didn’t inspect the dirty filters that had to be replaced or no telling what else ! Just a bad experience More

They are always trying to do a great job. They kpt us informed about the progress of my job They kpt us informed about the progress of my job More

They were very knowledgeable and persistent in finding out what was wrong with my vehicle and after a little bit of patience on both end we did out what was wrong with my vehicle and after a little bit of patience on both end we did More

Disappointed in the communication with me regarding the timeframe for my work to be completed. timeframe for my work to be completed. More

I received prompt courteous service. Everyone I encountered was receptive and friendly. I’m glad that I initiated my warranty through this dealership because I will be glad to come back Everyone I encountered was receptive and friendly. I’m glad that I initiated my warranty through this dealership because I will be glad to come back and continue my service .I hope each encounter is the same More

It took me months to find my perfect car. I never felt pressured or like a nuisance. Charles worked his magic and listened to what I wanted to find me the car I wanted. I have always liked wo I never felt pressured or like a nuisance. Charles worked his magic and listened to what I wanted to find me the car I wanted. I have always liked working with Heiser Ford Lincoln and this just solidifies why I keep coming back. More

I received great service on this most recent visit to the Heiser Ford Service Center Heiser Ford Service Center More

The vibe is kinda weird and theirs a lot of micro aggression being displayed at the work place. Customer service is horrible they don’t accommodate you and don’t show hospitality aggression being displayed at the work place. Customer service is horrible they don’t accommodate you and don’t show hospitality More