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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,037 Reviews

1,037 Reviews of Heiser Ford Lincoln - Service Center

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May 10, 2022

Pulled in a few minutes early and the service manager took care of me immediately. She was very pleasant and a pleasure to visit with while taking care of the paperwork. The recall was taken care of in t More

by PIKECTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Mercedes Taft
May 11, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 05, 2022

This was a recall service. All repairs was done on time. I was dropped off and picked up after the repairs was done. More

by giles-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renhart Elaisha
May 06, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 01, 2022

They go out of there way to make sure your vehicle is fixed properly the first time More

by Tony McAlister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Taft
May 04, 2022 -

Heiser Ford Lincoln responded

Tony, Thank you for taking the time to leave us a 5-Star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 01, 2022

Very professional and helpful. Answered all my questions and made sure I was taken care of More

by LORRIEMOLENDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
May 04, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-Star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 24, 2022

The folks at the Heiser Ford service center are always on time and very customer fixed. More

by DDAVIS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 25, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 24, 2022

Employees are very friendly. Only complaint is it took a month to get the vehicle in for an oil change. More

by KRYSTIANCLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Apr 25, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, We apologize for the wait and we thank you for taking the time to leave us a review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 21, 2022

Love Love Love my dealership they make me feel like family they always go over and beyond to make sure i have all my needs met More

by MOODYATHENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Service Team, Kenneth Miller
Apr 25, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 19, 2022

I was satisfied with the service I received the pick up and drop off was a. Very useful service. More

by R_JOHNSON0
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 21, 2022 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 18, 2022

When I bought the truck the salesman lied to me four times. That was after the deal was closed. Service department used to be real good. Last time I brought it in. They did nothing to the truck. And tol More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
“Hutch” Hutchinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Apr 19, 2022 -

Heiser Ford Lincoln responded

Tom, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

April 15, 2022

I've got nothing but good things to say about this dealership I've had them service my vehicles for years in my opinion heiser is the best of the best. More

by ras4925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Peter Cooney
Apr 19, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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