Heiser Ford Lincoln - Service Center

Great service previously, however I wanted my car serviced earlier and I was referred to your overflow lot on 76th Stt and had a horrible experience ! Charged $476.00 and had to bring it back the nex serviced earlier and I was referred to your overflow lot on 76th Stt and had a horrible experience ! Charged $476.00 and had to bring it back the next day to East Silver Spring for $176.00 because the service light was on and the overflow Heiser location didn’t inspect the dirty filters that had to be replaced or no telling what else ! Just a bad experience More

They are always trying to do a great job. They kpt us informed about the progress of my job They kpt us informed about the progress of my job More

They were very knowledgeable and persistent in finding out what was wrong with my vehicle and after a little bit of patience on both end we did out what was wrong with my vehicle and after a little bit of patience on both end we did More

Disappointed in the communication with me regarding the timeframe for my work to be completed. timeframe for my work to be completed. More

I received prompt courteous service. Everyone I encountered was receptive and friendly. I’m glad that I initiated my warranty through this dealership because I will be glad to come back Everyone I encountered was receptive and friendly. I’m glad that I initiated my warranty through this dealership because I will be glad to come back and continue my service .I hope each encounter is the same More

It took me months to find my perfect car. I never felt pressured or like a nuisance. Charles worked his magic and listened to what I wanted to find me the car I wanted. I have always liked wo I never felt pressured or like a nuisance. Charles worked his magic and listened to what I wanted to find me the car I wanted. I have always liked working with Heiser Ford Lincoln and this just solidifies why I keep coming back. More

I received great service on this most recent visit to the Heiser Ford Service Center Heiser Ford Service Center More

The vibe is kinda weird and theirs a lot of micro aggression being displayed at the work place. Customer service is horrible they don’t accommodate you and don’t show hospitality aggression being displayed at the work place. Customer service is horrible they don’t accommodate you and don’t show hospitality More

I think the service was really terrible they told me it would take 2 hours and it took the entire day I dropped my truck off before 9:00 in the morning it wasn't ready until almost 5:00 so I told him I'd p would take 2 hours and it took the entire day I dropped my truck off before 9:00 in the morning it wasn't ready until almost 5:00 so I told him I'd pick it up the next day my truck was clean when I dropped it off it was filthy and dirty from sitting in the rain all night and no one explained to me not one thing to what happened or what they did to the truck More

Kept my car over night for a air bag recall and I had an appointment appointment More