Heiser Ford Lincoln - Service Center

I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time. so courteous to me. they were incredibly efficient and very considerate of my time. More

One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends dealership would definitely recommend to family and friends More

Excellent service every time I take my car there it is a positive experience so I keep going back. positive experience so I keep going back. More

Very friendly and efficient. Clean waiting area and comfortable seating. I have no complaints about my experience at Heiser. Clean waiting area and comfortable seating. I have no complaints about my experience at Heiser. More

The customer service was nice and friendly. The ride home service was pleasant as well. The ride home service was pleasant as well. More

Paid for full detailing but Car wasn’t detailed when it was in their possession for over two week. They got me rescheduled but for ANOTHER week out. Worried if they forgot to do full detailing, did they ac was in their possession for over two week. They got me rescheduled but for ANOTHER week out. Worried if they forgot to do full detailing, did they actually complete everything I paid for? More

I had to take my vehicle in for a warranty problem. Alex in Ford service was excellent. He arranged a loaner car for me. He kept me in the loop about when the part would be in and called me immediatel Alex in Ford service was excellent. He arranged a loaner car for me. He kept me in the loop about when the part would be in and called me immediately when my vehicle was fixed. Alex did everything to ease my frustration of having to leave my vehicle to be fixed. If I have future service issues I will definitely contact Alex. More

Service department was very responsive to my needs by sending the mobile service vehicle to my residence of which the technician was very personable. sending the mobile service vehicle to my residence of which the technician was very personable. More

I have always had a good experience here. Last week they fell short of expectations. They seemed confused and unorganized. Late pick up and return. Bad communication Last week they fell short of expectations. They seemed confused and unorganized. Late pick up and return. Bad communication More

Awesome service. I’ve been coming for years and I’ve never had an issue. Mike was awesome and even assisted me with quotes for additional service I’ve requested. I’ve been coming for years and I’ve never had an issue. Mike was awesome and even assisted me with quotes for additional service I’ve requested. More