Heiser Ford Lincoln - Service Center

The light was on indicating that I needed an oil change. I took a chance and came in the early morning without an appointment. The service advisor said she would see if they could fit me into the schedule. I took a chance and came in the early morning without an appointment. The service advisor said she would see if they could fit me into the schedule. The answer was “yes”. I took a seat in the lounge, had a. Cupof coffee and did some business work that I had brought along. In about 1/2 hour she was back to tell me that they replaced a window washer blade and had time for a free car wash. I rate that as “5 star” service More

Great value along with great service, along with a great team of people. I would definitely buy another car from Heiser. team of people. I would definitely buy another car from Heiser. More

After taking my vehicle back for the second time. It is still not fixed. Initially I spent 1623 bucks yet, the leak issue still remained an issue. Brought it back for a diagnostic, still they was una It is still not fixed. Initially I spent 1623 bucks yet, the leak issue still remained an issue. Brought it back for a diagnostic, still they was unable to tell me what the issue was which cost an additional 174 bucks. Furthermore, the rep did not follow up at all to keep me updated on anything. By far the worst service EVER! More

You guys is so amazing the service is so good and I luv the customer service. Everyone one is so friendly. I never ever been to car shop that had that great service before. You guys r the best. N I loved the customer service. Everyone one is so friendly. I never ever been to car shop that had that great service before. You guys r the best. N I loved the car wash they gave me they even vacuum it out for me. They made me feel special n they made my car drive like a new car. Thanks..Heiser Ford. I will be back for my oil change. More

Service is not consistent. I sat waiting about six minutes before anyone assisted me and they were all standing around just talking. I sat waiting about six minutes before anyone assisted me and they were all standing around just talking. More

Dealer notified me of an update and included at N/C and still got it done on time! still got it done on time! More

The service advisor was very professional and helpful with taking care of the necessary work and made sure I was able to get their shuttle driver to get me to my workplace promptly. with taking care of the necessary work and made sure I was able to get their shuttle driver to get me to my workplace promptly. More

I got good service. Got my tire checked also got it fixed ina few minutes Got my tire checked also got it fixed ina few minutes More

I had a bad order today I went for the works in the guys told me he couldn't rotate the tires and clearly broken love but he didn't try to take the tire off so that was a bad experience for me thank you told me he couldn't rotate the tires and clearly broken love but he didn't try to take the tire off so that was a bad experience for me thank you More

Been a loyal customer for over 25 years. Mercedes Taft is one of the best service advisors in the industry. Mercedes is sensitive to my expectations and knows what I need. Great experience Mercedes Taft is one of the best service advisors in the industry. Mercedes is sensitive to my expectations and knows what I need. Great experience every time. More