Heiser Ford Lincoln - Service Center

This dealership is close to my home they are very fast and quick they on time they give you transportation they drive you back and forth to where you need to go they just do a excellent job I recommend th and quick they on time they give you transportation they drive you back and forth to where you need to go they just do a excellent job I recommend them to everyone in the whole wide world More

Great customer service! They thoroughly explained all issues to me and next step options. I will definitely be back. They thoroughly explained all issues to me and next step options. I will definitely be back. More

Dealer only addressed the issues at hand rather than trying to upswell other services. They were very efficient. trying to upswell other services. They were very efficient. More

The customer service person was efficient, professional and friendly. The estimated time of service was very accurate. and friendly. The estimated time of service was very accurate. More

The light was on indicating that I needed an oil change. I took a chance and came in the early morning without an appointment. The service advisor said she would see if they could fit me into the schedule. I took a chance and came in the early morning without an appointment. The service advisor said she would see if they could fit me into the schedule. The answer was “yes”. I took a seat in the lounge, had a. Cupof coffee and did some business work that I had brought along. In about 1/2 hour she was back to tell me that they replaced a window washer blade and had time for a free car wash. I rate that as “5 star” service More

Great value along with great service, along with a great team of people. I would definitely buy another car from Heiser. team of people. I would definitely buy another car from Heiser. More

After taking my vehicle back for the second time. It is still not fixed. Initially I spent 1623 bucks yet, the leak issue still remained an issue. Brought it back for a diagnostic, still they was una It is still not fixed. Initially I spent 1623 bucks yet, the leak issue still remained an issue. Brought it back for a diagnostic, still they was unable to tell me what the issue was which cost an additional 174 bucks. Furthermore, the rep did not follow up at all to keep me updated on anything. By far the worst service EVER! More

You guys is so amazing the service is so good and I luv the customer service. Everyone one is so friendly. I never ever been to car shop that had that great service before. You guys r the best. N I loved the customer service. Everyone one is so friendly. I never ever been to car shop that had that great service before. You guys r the best. N I loved the car wash they gave me they even vacuum it out for me. They made me feel special n they made my car drive like a new car. Thanks..Heiser Ford. I will be back for my oil change. More

Service is not consistent. I sat waiting about six minutes before anyone assisted me and they were all standing around just talking. I sat waiting about six minutes before anyone assisted me and they were all standing around just talking. More

Dealer notified me of an update and included at N/C and still got it done on time! still got it done on time! More