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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,111 Reviews

1,111 Reviews of Heiser Ford Lincoln - Service Center

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March 04, 2025

I was very pleased to get an appt that day in this area of Milwaukee More

by tedwardson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cowart
Mar 04, 2025 -

Heiser Ford Lincoln responded

Ted, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 26, 2025

Auto was picked up and delivered back to me in a timely manner. Seat belt works great. Driver was polite and professional. My only complaint is there was what appears to be grease left on my rear seat. More

by tomglax87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Heiser Ford Lincoln responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your honest feedback. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 25, 2025

The only issue was lack of communication diagnosing and fixing. I had to call often More

by swollmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ellianna Haliga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 22, 2025

Ivwas greeted promptly and they was very quick with servicing my truck also letting me know what was needed in the near future. More

by tateron49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 22, 2025

We really appreciate the service that was performed on our vehicle and the Quality quality assurance hat we were in good hands . thank you so much. More

by MRSROBINSON0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Heiser Ford Lincoln responded

Thank you, Mrs. Robinson, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 22, 2025

Great customer relations. Treat customers like they are valued. Service department is great. Highly recommend. More

by Jvstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan in service
Feb 23, 2025 -

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 21, 2025

It's a nice clean space and all of the employees are well dress and very polite More

by What's Next
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 19, 2025

Great work they did a great job thank you I going to recommend you guys More

by brownromell563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Heiser Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 19, 2025

When we had an issue with our vehicle, we dropped it off over the weekend, without an appointment. They reached out to me the next day, letting me know when they could work on it, and fixed our issues withi More

by john.reis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Heiser Ford Lincoln responded

Thank you, John, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 18, 2025

This last experience made up for the past experiences. They really took care of me. I put the wrong gas n my truck and they treated my vehicle like it was their own. It was a long wait, but worth it as th More

by sheriemdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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