1,037 Reviews of Heiser Ford Lincoln - Service Center
Great, helpful service. Very courteous staff who go the extra mile. Got me in right away and fixed my tire so I could get on the road again. Very courteous staff who go the extra mile. Got me in right away and fixed my tire so I could get on the road again. More
I had them look over my 10 yr old car because I was giving it to my granddaughter. They took great care in making sure everything was working correctly. giving it to my granddaughter. They took great care in making sure everything was working correctly. More
I was very dissatisfied with my last visit to Heiser Ford. I took my car in for a recall and they didn't fix the recall and some how my steering wheel was damaged. On top of that the manager denied it e Ford. I took my car in for a recall and they didn't fix the recall and some how my steering wheel was damaged. On top of that the manager denied it even happened while the car was in there possession. More
Very dissatisfied with communication from Heiser. They didn’t return my calls when promised, if at all. They had my truck for a month and were unable or unwilling to provide a loaner vehicle. I’m They didn’t return my calls when promised, if at all. They had my truck for a month and were unable or unwilling to provide a loaner vehicle. I’m very disappointed as a loyal Ford owner. I’m still waiting for them to return my last call. More
The company takes quality of workmanship and attention to detail and put it at the forefront of everything they try to do detail and put it at the forefront of everything they try to do More
Service was good however when it came to solving the issues post purchase that were 100% on the dealership it was very difficult to get consistent communication issues post purchase that were 100% on the dealership it was very difficult to get consistent communication More
So far I am glad I made the change from Chevy to Ford. Your service department is awesome. Waiting a sale to buy another Ford. Your service department is awesome. Waiting a sale to buy another Ford. More
This was one of the worst experiences I ever had in my whole entire life! The fact that they had my car from January to August without really helping me much is wild to me, but you can’t find good service whole entire life! The fact that they had my car from January to August without really helping me much is wild to me, but you can’t find good service almost anywhere these days More
My car is ready when promised, I have no problem scheduling service for either my personal car or company service truck. scheduling service for either my personal car or company service truck. More