Heiser Ford Lincoln - Service Center

I was suppose to get a detail. .they did a horrible job wouldn't recommend .they did a horrible job wouldn't recommend More

It's ok. The problem I have that it's not structured for handicap/ disabled. I have to stand while at counter when I come to service center and I always get The problem I have that it's not structured for handicap/ disabled. I have to stand while at counter when I come to service center and I always get a loaner and they give me a hard time about getting one. More

Incomplete- did not offer vehicle inspection overview. Inaccurate- charged me for tire rotation even though I mentioned at time of write up that it was free as I bought the tires at this location. Paid fu Inaccurate- charged me for tire rotation even though I mentioned at time of write up that it was free as I bought the tires at this location. Paid full amount, refunded full amount and paid adjusted amount. Refund took a few days to hit my checking account - basically both charges came out immediately but refund took days - not cool to hold someone’s money when you are quick to withdraw. No follow through on cracked windshield replacement request. Dealership doesn’t seem to care More

Everyone is very nice and the facility is clean. Very responsive. Professional. I’ve been happy with the service. Cookies while waiting would be great. Very responsive. Professional. I’ve been happy with the service. Cookies while waiting would be great. More

The service at you guys shop was above and beyond any expectations that anyone could ever have expectations that anyone could ever have More

Staff were very polite and very helpful. The car was ready on time as promised, and cleaned. The car was ready on time as promised, and cleaned. More

They got me in, taken care of, washed my car in under an hour. Thanks hour. Thanks More

Pleasant experience. Heiser exceeded my expectations. The service team communicated well. I will be back. Heiser exceeded my expectations. The service team communicated well. I will be back. More

Everything was disorganized, including where to find my car when they were done. All the floor paper and plastic was still. Inthe car. Did not seem like Heiser Ford, which has serviced my cars for 25 years car when they were done. All the floor paper and plastic was still. Inthe car. Did not seem like Heiser Ford, which has serviced my cars for 25 years. Wondering if I want to go back. More

They called immediately upon receiving my car request. Started looking for the car and was successful!! Everyone has very pleasant. Would definitely recommend. Started looking for the car and was successful!! Everyone has very pleasant. Would definitely recommend. More