Heiser Ford Lincoln - Service Center

Service seemed to slip with a lot with of the familiar faces gone but it now seems it has gotten better based on ny last visit faces gone but it now seems it has gotten better based on ny last visit More

Wonderful service, comfortable and clean waiting area, friendly and efficient shuttle and thorough explanation of work performed and cost breakdown. Always affordable and convenient with quick turnaround friendly and efficient shuttle and thorough explanation of work performed and cost breakdown. Always affordable and convenient with quick turnaround of the vehicle. More

I ( Veterans Services) had a 1:30 appointment on 7/11/23 in the service department for oil change,tire rotation,and a wash. I waited on sight for 3 hrs. Finally I went to check on it to see what was taking in the service department for oil change,tire rotation,and a wash. I waited on sight for 3 hrs. Finally I went to check on it to see what was taking so long. There was no record of me checking in. Even though a video was taken! Was told to come back and services would be free. I returned a week later with the Ford transit. Services were free. By the time I left the dealership the low pressure tire light came on for the two rear tires. More

The Service Manager stepped in right when I really needed help resolving a warranty issue. help resolving a warranty issue. More

Very friendly and easy to communicate with while trying to diagnose auto issues and solutions. to diagnose auto issues and solutions. More

No one know what they are doing. No call backs I had to keep calling. They didn't explain what the bill was. They didn't even have a pen to sign the work order. No call backs I had to keep calling. They didn't explain what the bill was. They didn't even have a pen to sign the work order. More

I have always received timely service when I needed it. The service department estimated when requested. The service department estimated when requested. More

Alex was awesome the whole recall experience he made it very easy for me. Thanks again very easy for me. Thanks again More

Heiser made some mistakes that day with my car. The wrong size tires were installed. Luckily the realized it and fixed the mistake. The people at the service desk helped me me with delays by giving The wrong size tires were installed. Luckily the realized it and fixed the mistake. The people at the service desk helped me me with delays by giving me a car to drive to my doctors appointment. I was very happy with how it was handled. Thank you for great service. More

Dropped my car off 6/20/2023 for transmission recall. Got it back 7/19/23. Kudos go to Mike in service for keeping me up to date, and the end result is great. But I spent almost 2 weeks before mike found Got it back 7/19/23. Kudos go to Mike in service for keeping me up to date, and the end result is great. But I spent almost 2 weeks before mike found a loaner for me. Til then I felt Heiser had abandoned me on the side of the road. Mike and repair team get 5, Heiser cares about me 0. More