Heiser Ford Lincoln - Service Center

Excellent service. Service writer Alex took really great care of me by keeping me informed of my car’s service every step of the way and even arranged for a loaner whil Service writer Alex took really great care of me by keeping me informed of my car’s service every step of the way and even arranged for a loaner while my car was in the shop. Would recommend Heiser Lincoln for service and for sales More

Heiser completed the recall on the rear camera of my Lincoln, and replaced the front camera also. The view in both are excellent. I was given a loaner during the repair that I was impressed with. Lincoln, and replaced the front camera also. The view in both are excellent. I was given a loaner during the repair that I was impressed with. More

The transmission problem has been fixed. Courtesy rides were very helpful for 10 mile trip to and from my house. Courtesy rides were very helpful for 10 mile trip to and from my house. More

The service department goes above and beyond with both their quality of work and their communication. Thanks their quality of work and their communication. Thanks More

Communication needs to be better As the customer I"m akways reaching out for updates akways reaching out for updates More

You did a great job. The staff was courteous and polite. The wait was not too long. The staff was courteous and polite. The wait was not too long. More

I love the service that received from Heiser Ford my truck runs great I’m going to be a customer for life.😎 truck runs great I’m going to be a customer for life.😎 More

David and the team are awesome! My Mobile Service Appointment went perfect. I’ll have them come out for our other vehicles. Great Job! My Mobile Service Appointment went perfect. I’ll have them come out for our other vehicles. Great Job! More

I can't thank Nick enough! ! I replaced a smashed rear window using a mobile glass service center. After they installed the new window, I could no longer open the tailgate. When ! I replaced a smashed rear window using a mobile glass service center. After they installed the new window, I could no longer open the tailgate. When I returned to that service center with my complaint, they said, "Sorry, that happens sometimes." Then went to the Heiser Ford Dealership. They totally turned my day around and I am so appreciative! Nick understood my problem and I was able to get my vehicle fixed that very day. Everyone was extremely friendly and professional!! They went above and beyond every step of the way!! More

Staff is always professional and they are always willing to go the extra mile. Shuttle service is a nice feature. to go the extra mile. Shuttle service is a nice feature. More