Heiser Ford Lincoln - Service Center

Very good experience. Service was done in a timely manner and service writer was knowledgeable and friendly. Service was done in a timely manner and service writer was knowledgeable and friendly. More

Service appointment time was met. Did everything I asked them to do. Personnel were very customer focused, and certainly met my expectation. Did everything I asked them to do. Personnel were very customer focused, and certainly met my expectation. More

Nice helpful ppl in the service dept most anyways depends on who’s working that day on who’s working that day More

Over the last year or so they have significantly improved their Service Department leadership and staff. I have used some of Ford’s best dealerships in the nation and Heiser Ford Lincoln ranks right up there their Service Department leadership and staff. I have used some of Ford’s best dealerships in the nation and Heiser Ford Lincoln ranks right up there with them. More

Seem to be having more trouble than before I brought my vehicle in to be fixed vehicle in to be fixed More

Good job on time service. Easy in out. Appt easy to make. Bought a new car while waiting Easy in out. Appt easy to make. Bought a new car while waiting More

Very pleasant to work with, clean environment and vehicle was washed and vacuumed out thank you was washed and vacuumed out thank you More

The manager and the people at the Service were great, but the car has had a lot of issues after the service, more and more sensors are not working, I’ve trying to make a new appointment immediately but there the car has had a lot of issues after the service, more and more sensors are not working, I’ve trying to make a new appointment immediately but there is no availability, also left voicemails but never called me back. More

Great place. Wonderful people who really help and answer questions that are asked for me. Wonderful people who really help and answer questions that are asked for me. More

I don’t think the sales team really care about customers or the vehicles they sell. In my opinion, we’re all just another number. Unexpected charges (replacement key $821???? Listed on final sales contract) or the vehicles they sell. In my opinion, we’re all just another number. Unexpected charges (replacement key $821???? Listed on final sales contract) why would I be charged for a key? Also, a car that needed repairs before my first payment was even due. I truly hate buying cars now because this seems to be the norm. When I told the sales manager about my car issues, he said “the car doesn’t no you just purchased it, it’s a used car” Smh. The service department was helpful I give them a 4 star More