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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,124 Reviews
Call Service Center (414) 228-5700

1,124 Reviews of Heiser Ford Lincoln - Service Center

Sort by
November 07, 2023

I was able to use their mobile service and it was awesome to not have to drop and pick up More

by MJAZZY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 07, 2023 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

November 06, 2023

It’s a good dealership that provides good services, no complaints here. Keep up the good work! More

by Richard.clark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Heiser Ford Lincoln responded

Richard, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

November 06, 2023

The service was good and the people were very nice. Will use pickup service again More

by STACY3616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Kenneth Miller, Casey Bobinger, Michael Randazzo, Marco Villa
Report | Print
Nov 06, 2023 -

Heiser Ford Lincoln responded

Stacy, Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

November 03, 2023

Previous experiences were not favorable. It the closest to me. That’s the only reason I utilize it. More

by ASHABLUE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Serak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward "Ned" Kelly
Report | Print
Nov 06, 2023 -

Heiser Ford Lincoln responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

November 02, 2023

They did a great job keeping me updated during my repairs and my oil change! More

by REILEYCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Kenneth Miller, Casey Bobinger, Michael Randazzo, Marco Villa
Report | Print
Nov 03, 2023 -

Heiser Ford Lincoln responded

Reiley, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

October 30, 2023

They serviced my car properly and were pleasant in their interactions. They gave me a ride home and back. More

by PETERWPICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 31, 2023 -

Heiser Ford Lincoln responded

Thank you, Peter. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

October 28, 2023

Good service most of the time there has been times where the service wasn’t so good More

by C.TYRONE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 29, 2023 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

October 27, 2023

I scheduled my Explorer for the service package. Within 45 minutes the service was completed and I was on my way. Certainly appreciated the quick turn around. More

by JOHNJL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 29, 2023 -

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience, John! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

October 27, 2023

Excellent service and very friendly staff. I BBC will definitely be back for service and recomnend More

by kvelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 29, 2023 -

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

October 26, 2023

Very polite, professional, attentive, and helpful. Highly would recommend business to family and friends. I was very happy with the results. More

by TONYLAMARHENDRIX
Recommend Dealer
Yes
Employees Worked With
Charlie Przislicki
Report | Print
Oct 27, 2023 -

Heiser Ford Lincoln responded

Thank you, Tony, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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