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1,037 Reviews of Heiser Ford Lincoln - Service Center
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Verified Customer
October 09, 2024
Set up appointment weeks in advance, took truck in for rough 2 hour part replacement on a Monday morning didn't get truck back until Friday after 5pm. Never received updates and I had to call 3 times. G rough 2 hour part replacement on a Monday morning didn't get truck back until Friday after 5pm. Never received updates and I had to call 3 times. Given many excuses. Very disappointing More
by DINOZEE
Employees Worked With
October 09, 2024
Heiser Company Are Bery Professional, They Were Professional And Courteous, When They Start Working On Your Automobile, They Make Sure Everything Is Decent And In Order. Professional And Courteous, When They Start Working On Your Automobile, They Make Sure Everything Is Decent And In Order. More
by Vincent J Bond
Employees Worked With
October 08, 2024
Great service great people. Highly recommend this place. Very quick and they get the job done right the first time Highly recommend this place. Very quick and they get the job done right the first time More
by larsenmi75
Employees Worked With
October 05, 2024
I always go to to Heiser Ford because they do a fantastic job. They always fix my vehicles correctly and on a timely matter. job. They always fix my vehicles correctly and on a timely matter. More
by GEOLECTRIC73
October 03, 2024
I didn't like how my floor mats was left really dirty. I had to spend money to clean them. I had to spend money to clean them. More
by EVIRA22
Employees Worked With
October 03, 2024
Twice when the cat brought in for service Heiser performed services which were not authorized, then tried to charge me for them. I may be elderly but I’m not stupid. Won’t bring my car back here a performed services which were not authorized, then tried to charge me for them. I may be elderly but I’m not stupid. Won’t bring my car back here again. 95 and still kicking… More
by knielsentoo
Employees Worked With
Would
October 02, 2024
Fast, kind, informative. Just what you would want in a dealer service center. Great thanks Just what you would want in a dealer service center. Great thanks More
by KEULGEN
September 27, 2024
Never calls back, was told 6 hours on a job it turned into two and a half days. Was told about a day on the next job, turned into two and a half. Left four messages, received zero call backs, found out t into two and a half days. Was told about a day on the next job, turned into two and a half. Left four messages, received zero call backs, found out the work was complete when I called on my own at the end of business. It's dubious whether any work got done. More
by Angrdkttn
Employees Worked With
I don't know who helped me, but I also wouldn't call it help
September 24, 2024
I was told I would be getting a call back from the manager and both service advisors. I have received nothing. I call the service manager and left a voice mail but he has still not returned my call. I manager and both service advisors. I have received nothing. I call the service manager and left a voice mail but he has still not returned my call. If you are not going to call me at all then just say so. Don't lie and say you will. Horrible business practices. More
by TomJ
