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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,055 Reviews

1,055 Reviews of Heiser Ford Lincoln - Service Center

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November 05, 2024

To Alex, Thank you dearly, I appreciate the service provided on my behalf. Many more years to come! Respectfully, Nina W. More

by Nina W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 03, 2024

The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces More

by M.L.WEMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Formico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Spielman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 03, 2024

I really enjoy this dealership. They are easy to schesule with and helpful. I recently learned they jave pick up and mobile services too. More

by LOUISA.EASTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 01, 2024

Friendly but my appointment day was put off to the next day without my notification on this also no rentals or loaner cars were available More

by jlgreer51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver was super friendly
Nov 04, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 29, 2024

This dealership is very quality oriented very satisfied with how quick they got my vehicle repaired, vehicle was returned cleaner than I left it! More

by NIC.KNUTH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Bey
Oct 29, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 24, 2024

Derek was very nice and knowledgeable and informative. good service even put air in my tire More

by PROBERTSON4030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bey
Oct 24, 2024 -

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 24, 2024

Professional. Excellent customer service. Very friendly. Explain service plan and outcome. Washed car. Completed in good time. More

by MLPOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 24, 2024 -

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 24, 2024

All the work was done as promised. Facility was clean and the waiting area was comfortable. More

by MCLANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bey
Oct 24, 2024 -

Heiser Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 23, 2024

I have always received excellent service from Heiser on my Lincoln MKX as well as all other cars that I have taken there More

by JB29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bey
Oct 23, 2024 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 23, 2024

The service center having knowledgeable people dedicated to fords products needs were able to fix the problem and repair in a reasonable amount of time. More

by artygrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com