1,037 Reviews of Heiser Ford Lincoln - Service Center
Everyone here at the dealership was incredibly friendly, helpful, and courteous. The entire experience was positive. helpful, and courteous. The entire experience was positive. More
I absolutely love this dealership, always looking out for me and giving me the best info when purchasing a car and servicing my vehicles. I have purchased two cars and would purchase another one. me and giving me the best info when purchasing a car and servicing my vehicles. I have purchased two cars and would purchase another one. More
We had issues with the service, or lack there of, for our Ford Edge. Contacted dealership with the issues over a week ago and still not have heard back from the service department. Ford Edge. Contacted dealership with the issues over a week ago and still not have heard back from the service department. More
Service department is outstanding and always puts the customer first. They listen to your issues with your car. They’ll let you know what’s wrong with your vehicle before they get the ok to work on it. customer first. They listen to your issues with your car. They’ll let you know what’s wrong with your vehicle before they get the ok to work on it. More
I’m still waiting on a manager of service manager to call me ASAP!!!!!Received billl about a loaner after i came to get car and problem I brought in wasn’t fixed!! Yet they want to charge me because they had me ASAP!!!!!Received billl about a loaner after i came to get car and problem I brought in wasn’t fixed!! Yet they want to charge me because they had my car for a Month due to a problem they should have fixed months ago!!! Next Fox6 and my attorney will get involved if not resolved More
I'm very confused why Heiser techs didn't find the clutch codes when they installed a new transmission control unit, and only now find I need a new clutch as well. Shouldn't that code have appeared ri clutch codes when they installed a new transmission control unit, and only now find I need a new clutch as well. Shouldn't that code have appeared right away, and saved me a costly inconvenient return trip? and also more labor costs that I suspect could have been reduced if the work was done at the same initial visit time instead of requiring a 3rd trip. More