Heiser Ford Lincoln - Service Center

Heiser has always been over the top in fixing, explaing what and why certain things need fixed. Mike was absolutely incredible and always available to take my calls and make sure my car was fixed properly. what and why certain things need fixed. Mike was absolutely incredible and always available to take my calls and make sure my car was fixed properly. Thankyou Heiser and Mike R. TOP NOTCH! More

I came to get 2 of my cars detained by Quintin the detailer, he cleaned my entire interior & exterior, tires, had both cars shining like new, I ended up even selling one of the cars, thanks again! detailer, he cleaned my entire interior & exterior, tires, had both cars shining like new, I ended up even selling one of the cars, thanks again! More

Call to remind me of the appointment, and when I made it, there was very courteous and timely there was very courteous and timely More

Responsive and helpful. They care about customer satisfaction. When my car was being serviced, they checked everything and made sure I had a ride to and fro. Knowledgeabl They care about customer satisfaction. When my car was being serviced, they checked everything and made sure I had a ride to and fro. Knowledgeable and informative. More

Mike is great. Service manager is great. Service techs are ok but questionaable. Overall good Service manager is great. Service techs are ok but questionaable. Overall good More

Received poor service and the communication with the service manager was beyond lacking. . He told me he would contact someone to fix the mess the service techs created on my driveway and he never deliv service manager was beyond lacking. . He told me he would contact someone to fix the mess the service techs created on my driveway and he never delivered the results, never responded to my emails or voicemails. More

The dealership is great. However, service has gone down over the years. My last service I had a tire rotation and now I have the worse ride ever. Didn't have that problem pre However, service has gone down over the years. My last service I had a tire rotation and now I have the worse ride ever. Didn't have that problem previously. Just not good service anymore. Seems I keep leaving with other problems. More

Alex is amazing. He always makes sure my car is up & running! The staff is always so pleasant anytime I came in for service as well! He always makes sure my car is up & running! The staff is always so pleasant anytime I came in for service as well! More

I was supposed to get a tire quote after my service. Marco forgot to quote them and said he would email it to me. He never emailed me. I’m going to get tires somewhere else. Marco forgot to quote them and said he would email it to me. He never emailed me. I’m going to get tires somewhere else. More

Very curious and professional. I would recommend to get your car fixed here I would recommend to get your car fixed here. I would recommend to get your car fixed here I would recommend to get your car fixed here. More