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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,103 Reviews
Call Service Center (414) 228-5700

1,103 Reviews of Heiser Ford Lincoln - Service Center

Sort by
February 14, 2024

Positive experience, I'll be back. I'd give a 5 if the car wash happened like i have come to expect. More

by jim.labiszak
Recommend Dealer
Yes
Employees Worked With
David Disch, David Disch
Report | Print
Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for your business and this review, Jim. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 14, 2024

Explained each service that was done on my vehicle. The time it would take Explained More

by SWILLIAMS_56
Recommend Dealer
Yes
Employees Worked With
David Disch, David Disch
Report | Print
Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 14, 2024

Alex and David were helpful when getting my car serviced. However, the car is pretty much in its same state it was before the service was performed More

by tgdavis0112
Recommend Dealer
Yes
Employees Worked With
David and Alex in the service department
Report | Print
Feb 14, 2024 -

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 14, 2024

All was handled as expected. Everything went fine. I just hope to not have to spend any more time on car repairs or recalls anytime soon! More

by Lathrop.Kirsten
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Perkins
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Feb 14, 2024 -

Heiser Ford Lincoln responded

Kirsten, thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 13, 2024

Excelent Is there good communication, do they work well? Good communication, good work, good employees, excellent work. More

by denisdiaz1982
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 13, 2024 -

Heiser Ford Lincoln responded

Denis, Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. Alex and our team appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 13, 2024

Heiser provides exceptional service and their valet service is very helpful. I am a strong supporter. More

by LUVMAR3
Recommend Dealer
Yes
Employees Worked With
David Disch, David Disch
Report | Print
Feb 14, 2024 -

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 12, 2024

Great service and great staff! I can trust Heiser and know my car is in good hands! More

by CSIMON11
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Perkins
Report | Print
Feb 12, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 10, 2024

Received many informational texts. Car was picked up and delivered as promised. Everyone was very pleasant to work with. More

by SBOYD60
Recommend Dealer
Yes
Employees Worked With
I think it was Alex.
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Feb 11, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 10, 2024

Recall work got done, but had to bring it back a second time because they missed tightening a bolt the first time and it was making a clicking sound. More

by Joseph.mueller
Recommend Dealer
Yes
Employees Worked With
David Disch, David Disch
Report | Print
Feb 11, 2024 -

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Joseph, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 10, 2024

Mr Perkins, made my time at the dealership pleasure Mr Perkins also has a great attitude towards the people who are in the dealership More

by jermaineharrington55
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Perkins
Report | Print
Feb 11, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business, Jermaine, and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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