1,060 Reviews of Heiser Ford Lincoln - Service Center
I'm very comfortable get service there, everyone has been very helpful with my car needs. very helpful with my car needs. More
The Customer Service representative I spoke with on 11/27/2023 at 8:54am was very rude and not helpful at all. I was complaining about the problem I found after my truck was serviced by your company, i 11/27/2023 at 8:54am was very rude and not helpful at all. I was complaining about the problem I found after my truck was serviced by your company, instead of him offering best solution, he was rude and unprofessional. Please that representative will cause your company to lose customers just like you lost me. I will never bring my truck there again. Remove my number from your database and never contact me again. Fluids were not topped up but your service says you did. It’s not fair so lose me. More
Great experience working with Hutch, never had an easier experience purchasing a vehicle in my life. experience purchasing a vehicle in my life. More
Alex in the service department did an excellent job. Coordinated everything from getting my car to the shop fixing the problem and getting my car to me that day, nicely done Hutch in sales also assist Coordinated everything from getting my car to the shop fixing the problem and getting my car to me that day, nicely done Hutch in sales also assisted in the endeavor More
Everyone made mistakes. The manager could get the schedule right or answer a phone call. The service consultant ordered the wrong tires. The tech didn’t note the work he was The manager could get the schedule right or answer a phone call. The service consultant ordered the wrong tires. The tech didn’t note the work he was doing which added more confusion. 5 trips for a simple recall and tires. More
I gave them $40,000 for a bronco down payment and they gave me one key and they refused to give me another key and they was very rude about it I called to check on it they hung up in my face or call admin gave me one key and they refused to give me another key and they was very rude about it I called to check on it they hung up in my face or call administration they said call them back I don't think that's right More
Dealership is okay. It's cleanish and reliable I suppose. Happy with the car I bought there. It's cleanish and reliable I suppose. Happy with the car I bought there. More