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1,037 Reviews of Heiser Ford Lincoln - Service Center
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December 05, 2023
The Customer Service representative I spoke with on 11/27/2023 at 8:54am was very rude and not helpful at all. I was complaining about the problem I found after my truck was serviced by your company, i 11/27/2023 at 8:54am was very rude and not helpful at all. I was complaining about the problem I found after my truck was serviced by your company, instead of him offering best solution, he was rude and unprofessional. Please that representative will cause your company to lose customers just like you lost me. I will never bring my truck there again. Remove my number from your database and never contact me again. Fluids were not topped up but your service says you did. It’s not fair so lose me. More
by RBK0676
Employees Worked With
December 05, 2023
Great experience working with Hutch, never had an easier experience purchasing a vehicle in my life. experience purchasing a vehicle in my life. More
by bryce
Verified CustomerDecember 03, 2023
Alex in the service department did an excellent job. Coordinated everything from getting my car to the shop fixing the problem and getting my car to me that day, nicely done Hutch in sales also assist Coordinated everything from getting my car to the shop fixing the problem and getting my car to me that day, nicely done Hutch in sales also assisted in the endeavor More
by weisnerjh
November 30, 2023
Everyone made mistakes. The manager could get the schedule right or answer a phone call. The service consultant ordered the wrong tires. The tech didn’t note the work he was The manager could get the schedule right or answer a phone call. The service consultant ordered the wrong tires. The tech didn’t note the work he was doing which added more confusion. 5 trips for a simple recall and tires. More
by TIMOTHY.ALLEN.JOHNSON
November 29, 2023
I gave them $40,000 for a bronco down payment and they gave me one key and they refused to give me another key and they was very rude about it I called to check on it they hung up in my face or call admin gave me one key and they refused to give me another key and they was very rude about it I called to check on it they hung up in my face or call administration they said call them back I don't think that's right More
by lball3711
Employees Worked With
All this was done by the sales department
November 28, 2023
Dealership is okay. It's cleanish and reliable I suppose. Happy with the car I bought there. It's cleanish and reliable I suppose. Happy with the car I bought there. More
by secondary900
Employees Worked With
Other Employees :
Service Team, Kenneth Miller, David Lopez, Casey Bobinger, Michael Randazzo
November 25, 2023
A great place treat u like family and great deal on car very profecional personal very profecional personal More
by ichipr76
November 24, 2023
The service guy was very patient and kind he was very nice he understood what I needed and what was going on with my car nice he understood what I needed and what was going on with my car More
by elisemoore_65
Employees Worked With
November 24, 2023
My truck was in your shop for over a month. I had to call way too many times and stay on hold, listening to that awful commercial, way too long. I couldn’t get a straight answer on the status o I had to call way too many times and stay on hold, listening to that awful commercial, way too long. I couldn’t get a straight answer on the status of the repair. I’ll seek other repair options in the future. Very dissatisfied. More
by jmarcuri
Employees Worked With
Service Team
