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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,037 Reviews

1,037 Reviews of Heiser Ford Lincoln - Service Center

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January 16, 2024

Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend! More

by Jiminy Chimney Masonry & Repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Formico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Spielman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Robinson
Jan 17, 2024 -

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

January 16, 2024

These guys were amazing. I was serviced on New Year’s Day! First customer of the day at 8 am. Technicians were on time & work was completed quickly. Thanks for also finding More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Carrasquillo
Jan 17, 2024 -

Heiser Ford Lincoln responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

January 16, 2024

Quickly found out what my problem was nice staff comfortable waiting area i was satisfied More

by 30seccheckin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 22, 2023

The family has been awesome to all my needs for 15 years. Would not think of going anywhere else. More

by Freestyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Dec 26, 2023 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 22, 2023

They did a good job and did everything that needed to be done they answered all of my questions More

by BLK0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Dec 26, 2023 -

Heiser Ford Lincoln responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 14, 2023

Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else More

by oscar.rush467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Vicari Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Kenneth Miller, David Lopez, Casey Bobinger, Michael Randazzo
Dec 18, 2023 -

Heiser Ford Lincoln responded

Oscar, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 13, 2023

Very thorough at their job they complete the job in timely manner you’re always given feedback about the tasks they are working on I always choose this dealership when I have issues with my car More

by DORTHY.ACOSTA31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 09, 2023

I'm very comfortable get service there, everyone has been very helpful with my car needs. More

by tatumdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know everyone's name. But to me they're all do a good job as far as I could see. , Service Team
Dec 11, 2023 -

Heiser Ford Lincoln responded

Tatum, Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 05, 2023

Excellent salesman and follow-up on customer satisfaction. HEISER customer since 2004. Great inventory to choose ftom More

by mmedcalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Przislicki
Dec 05, 2023 -

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 05, 2023

Brought my vehicle in for service The service took a little longer than I expected More

by Pastor l
Recommend Dealer
Yes
Dec 05, 2023 -

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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