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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,122 Reviews
Call Service Center (414) 228-5700

1,122 Reviews of Heiser Ford Lincoln - Service Center

Sort by
June 04, 2024

The dealership had my car for TWO days with NO clear indication in why my ABS, SERVICE ADV TRAC, and TRAC light were on. Then when i needed my car back, they demanded zi pay $165 bc the mechanic "neede More

by D.Madlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Serak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Villa
Report | Print
Jun 06, 2024 -

Heiser Ford Lincoln responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 24, 2024

I have always received quality customer service from Heiser Ford. They are thorough and efficient. More

by ssguz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
Report | Print
May 29, 2024 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 23, 2024

Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues. More

by chriszim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Bledsoe, David Disch, Landon Hill, Derrick Bey, Michael Wemmer
Report | Print
May 29, 2024 -

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 17, 2024

One of a kind. Always pleased with service and I look forward for next service More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Villa, Derrick Bey
Report | Print
May 20, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business, Gail, and hope to see you again soon! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 16, 2024

Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed More

by DSANTORO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Villa, Lawrence Bledsoe, David Disch, Landon Hill, Derrick Bey, Michael Wemmer
Report | Print
May 17, 2024 -

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 16, 2024

Marco was a very nice man to deal with the guys came out and fixed my car as they said they would I will be using them again thank you More

by lolasailer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
Report | Print
May 17, 2024 -

Heiser Ford Lincoln responded

We are very happy to hear that Marco provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 15, 2024

Very good customer service, very informative. Good listeners, care about my concern. Good work folks More

by Cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 14, 2024

They was very friendly and nice and I got the job done. Thank you again. More

by sheltonlalita73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhyaire Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Hill, Ronladell Bratchett
Report | Print
May 15, 2024 -

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 12, 2024

It is a really nice place and as long as I have my truck I will always go there. More

by simschris540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Vicari Jr., Lawrence Bledsoe, David Disch, Landon Hill, Derrick Bey
Report | Print
May 12, 2024 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, Chris, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 10, 2024

I have been a customer for many years and, for the most part, have been very satisfied More

by GWTWSTEH1122
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey! I miss him and was very sad that he left, Kreyshia White, David Disch
Report | Print
May 11, 2024 -

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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