Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,103 Reviews of Heiser Ford Lincoln - Service Center
Sort by
June 27, 2019
A good experience every time. Great customer service Mr. T. Anderson is excellent to work with. I know that the techs are very knowledgeable about my car and have confidence the service will be complete. Mr. T. Anderson is excellent to work with. I know that the techs are very knowledgeable about my car and have confidence the service will be complete. I trust Heiser Ford. More
by jeffwaalkes
Verified CustomerEmployees Worked With
Terrance Anderson
June 25, 2019
well done happy with all the staff, and overall service and work done friendly and swift handing of the vast and work done very happy and pleased happy with all the staff, and overall service and work done friendly and swift handing of the vast and work done very happy and pleased More
by wokiii
Employees Worked With
June 24, 2019
Good Service Service team was knowledgable and effective. I would bring my vehicle here again and recoomend the service center to others. Keep up the good work! Service team was knowledgable and effective. I would bring my vehicle here again and recoomend the service center to others. Keep up the good work! More
by BROWNERE22
Employees Worked With
Brandi Winfrey
June 24, 2019
Very very good They were some very Friendly young men I enjoy talking to you and them and they help me learn more about my truck when I asked a question how to do They were some very Friendly young men I enjoy talking to you and them and they help me learn more about my truck when I asked a question how to do something they show me right then and there no problem thank you very very much More
by VPRINCESSW
Employees Worked With
Terrance Anderson
June 17, 2019
Oil Change & Tire Rotation Experience was good as usual except. Two days after the visit the tire pressure light/alert came on. I checked the tire pressure on all four tires a Experience was good as usual except. Two days after the visit the tire pressure light/alert came on. I checked the tire pressure on all four tires and found the pressure low The light/alert went out immediately after minimal driving. So I question the validity of the inspection sheet that I was given. More
by LDELONGE46
Employees Worked With
Concierge Service
June 17, 2019
Great service on replacement tires Service was great! However a day or so later I had a mechanic check and the lug nut on 1 of the wheels was put on incorrectly, which the mechanic prom Service was great! However a day or so later I had a mechanic check and the lug nut on 1 of the wheels was put on incorrectly, which the mechanic promptly replaced. Thanks to the team at Heiser Ford. More
by BROWNERE22
Employees Worked With
Great sales person!, Brandi Winfrey
June 16, 2019
Great service and saved me money Great service and saved me money. The Service associate was very helpful and explained everything very well. This was my first service experience at H Great service and saved me money. The Service associate was very helpful and explained everything very well. This was my first service experience at Heiser and I was pleased and had a very positive experience. I will return More
by PORTLAND36602
Employees Worked With
ST Daniels, Holly Thom, Kristina Beck
June 13, 2019
Very responsive I needed a door handle fixed quickly. They were able to fit it in same day, and had it fixed correctly and quickly and kept me informed on progress I needed a door handle fixed quickly. They were able to fit it in same day, and had it fixed correctly and quickly and kept me informed on progress More
by CPGTIMB
Employees Worked With
JT in service? , Terrance Anderson
June 11, 2019
All fixed! Terry in service was great; good communication skills and personable. He had to order a part so I came in a second time and everything got done quick Terry in service was great; good communication skills and personable. He had to order a part so I came in a second time and everything got done quickly and professionally. Thank you so much! I’ve had nothing but good experiences with your service department. More
by Audra
Employees Worked With
Terrance Anderson
May 29, 2019
Oil change The staff from the service technician to the ladies behind the counter were friendly and welcomed me with a smile on there face. I loved the detail an The staff from the service technician to the ladies behind the counter were friendly and welcomed me with a smile on there face. I loved the detail and love they gave to my vehicle (it was washed and detailed:-) More
by royce.lockett72
Employees Worked With
Brandi Winfrey, Terrance Anderson
