Heiser Ford Lincoln - Service Center

Oil change It was done timely and the dealership looks clean and professional. We have bought 5 vehicles in the last 8 years and had all of them serviced there It was done timely and the dealership looks clean and professional. We have bought 5 vehicles in the last 8 years and had all of them serviced there More

I wasn't very happy with Ford service in Glendale. Was not happy with the service. After a recall the same day the steering went out. Very strange and before i took it there my steering was very good Was not happy with the service. After a recall the same day the steering went out. Very strange and before i took it there my steering was very good More

Don’t know name-there were several Was concerned about lack of communication with service center regarding status of my car as it took a lot longer than I expected. But was great full f Was concerned about lack of communication with service center regarding status of my car as it took a lot longer than I expected. But was great full for the use of a Ford Escape during that time. More

Never disappoints! I am always pleased with the courteous, efficient and thorough care I receive at Heiser. Their attention to detail is unrivaled, right down to small I am always pleased with the courteous, efficient and thorough care I receive at Heiser. Their attention to detail is unrivaled, right down to small things like pick up and drop service for longer jobs, eliminating the need for lengthy waits or arranged rides. The free car wash at the conclusion of service is also a wonderful touch. I’m very happy under their care and routinely recommend them. More

Brake Emergency Thanks for getting me in so quickly and finding me the best deal my teacher salary could manage...I also appreciated the provided transportation back Thanks for getting me in so quickly and finding me the best deal my teacher salary could manage...I also appreciated the provided transportation back to my house! More

fantastic service. treats me like family. The valet service picks my car up and drops it off at my office even for scheduled maintenance. They answer any questions I have even as busy as they The valet service picks my car up and drops it off at my office even for scheduled maintenance. They answer any questions I have even as busy as they always are. More

Check Tires Sometimes something as little as low tire pressure light can freak me out. I did know how much air I should put in my tires. So I decided to take it Sometimes something as little as low tire pressure light can freak me out. I did know how much air I should put in my tires. So I decided to take it to Heiser, (no appointment). Terrance was very courteous and did not make me feel I was being a bother. They checked the tires, put air in all the tires and I was on my way in 20 minutes. Thank you, Terrance More

Great Service I was primarily working with an employee named JT. He was very professional and did a great job explaining what was wrong with my vehicle and repairs I was primarily working with an employee named JT. He was very professional and did a great job explaining what was wrong with my vehicle and repairs that had to be made. He also was able to get me a loaner vehicle which was very helpful since my car was in the shop longer than initially expected. More

Horrible I left the rating of one star because I had my car serviced there and when I got my vehicle back the new car mats I purchased were muddy and dirty lik I left the rating of one star because I had my car serviced there and when I got my vehicle back the new car mats I purchased were muddy and dirty like someone had got in my car with dirty shoes. I also rated it a one star because the serv. station called me asking about if I seen someone else's key that could've been left in my car by mistake. HOW UNPROFESSINAL !!!!!! More