Heiser Ford Lincoln - Service Center

When we had an issue with our vehicle, we dropped it off over the weekend, without an appointment. They reached out to me the next day, letting me know when they could work on it, and fixed our issues withi over the weekend, without an appointment. They reached out to me the next day, letting me know when they could work on it, and fixed our issues within a couple days. They were awesome to work with!! More

Great work they did a great job thank you I going to recommend you guys recommend you guys More

This last experience made up for the past experiences. They really took care of me. I put the wrong gas n my truck and they treated my vehicle like it was their own. It was a long wait, but worth it as th They really took care of me. I put the wrong gas n my truck and they treated my vehicle like it was their own. It was a long wait, but worth it as they were able to drain the flex fuel gas from my truck and it is driving better than ever. Not only that, Ellianna went even further and explained to me that I had points on my account which I knew nothing about. These points were credit to my bill and did not have to pay a dime. That was the icing on the cake. Never have I had this experience before. I made a mistake on my truck and did not have to pay to correct the mistake. I'm grateful for my last trip there. Heiser Ford on Port Washington is well with me! More

The staff was reasonable. Unlike some people in the world they kinda understand that what’s fair is fair. I can appreciate that if nothing but the sales department is pushy an Unlike some people in the world they kinda understand that what’s fair is fair. I can appreciate that if nothing but the sales department is pushy and irritating calling/texting my phone 15 thousand times a day. Please get a life. More

Very good experience. Drop the vehicle off and waited. Dealership ran into a problem, gave us a vehicle, which wasn’t necessary we would awaited call us when a vehicle is Drop the vehicle off and waited. Dealership ran into a problem, gave us a vehicle, which wasn’t necessary we would awaited call us when a vehicle is ready. We came back and picked it up very friendly. More

You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates. proactive about providing status updates. More

I waited for over an hour and a half. I asked why the price increased. They said it was because they didn’t have an active $20 coupon. Went on your site and found a $20 coupon. Got it I asked why the price increased. They said it was because they didn’t have an active $20 coupon. Went on your site and found a $20 coupon. Got it added. Didn’t even take $20 off. took $15. didn’t Have the energy to care. Stop asking me for surveys. I’m unhappy with your pricing. More

The people were easy to work with and got in contact with me to keep me informed. me to keep me informed. More

Excellent customer service and experience. Prompt to answer when you call with issues or concerns. Prompt to answer when you call with issues or concerns. More