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1,051 Reviews of Heiser Ford Lincoln - Service Center
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December 19, 2024
I feel that Michael Wemmer did an acceptable and understandable job explaining the process of repairing my Ford. The support staff that he had at the time I was there not so much. I was told the par understandable job explaining the process of repairing my Ford. The support staff that he had at the time I was there not so much. I was told the part I ordered and paid for would be in the dealership in a couple of days. I am reluctant to check status on things involving the service industry (maybe too much so) and I waited 2 weeks to call and check on the status of my part. I was told that it was in the shop for a week and someone tried to leave me a message. Not on my phone. Now I have an appointment 8 days from today to have the repair work done. More
by tmatthewsmona
Verified Customer
December 19, 2024
Mike was awesome he literally got everything covered by Carshield saved us $7000. Our truck now runs like brand new Heiser ford is the best Carshield saved us $7000. Our truck now runs like brand new Heiser ford is the best More
by Lewismarianne9429
Employees Worked With
December 15, 2024
The dealership overall is pretty good. Service department needs some work. Had my vehicle in for regular service and wanted the works package, oil change, filter, tire rotation, fluids che Service department needs some work. Had my vehicle in for regular service and wanted the works package, oil change, filter, tire rotation, fluids check, however they failed on the fluids check. More
by Bruce.repp
Employees Worked With
December 09, 2024
Great customer service and very time efficient. The lube tech Austin and advisor Toni were wonderful. The lube tech Austin and advisor Toni were wonderful. More
by Austin
Employees Worked With
December 09, 2024
Phil is the greatest lube technician I’ve seen at this dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they s dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they say they service all makes and models, they weren't lying! More
by ford enthusiast
Employees Worked With
December 09, 2024
I was well taken care of at the dealership. Happy to work with the customer service . Especially Tim Tennessee, he was actually a good hard.Working person very outgoing very professional Happy to work with the customer service . Especially Tim Tennessee, he was actually a good hard.Working person very outgoing very professional More
by Erobles-ortiz
December 09, 2024
Brought my F150 in two different times in the last two weeks. Excellent service. Only criticism is they failed to send me A quote for other services which were promised to be emailed. weeks. Excellent service. Only criticism is they failed to send me A quote for other services which were promised to be emailed. More
by RIPSERVE02
Employees Worked With
December 07, 2024
A great experience, great costumer service and overall 10 out of 10 rating. Thank you guys so much. out of 10 rating. Thank you guys so much. More
by oldschool1231
Employees Worked With
December 03, 2024
.Heiser has been my go to Dealership for years Always good service and customers always come first. Keep up the good work. good service and customers always come first. Keep up the good work. More
by BELINDA1948
Employees Worked With
November 25, 2024
They do great work. service times are generally getting quicker over time and is a positive improvement service times are generally getting quicker over time and is a positive improvement More
by KURT.KOBERSTEIN
