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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,099 Reviews

1,099 Reviews of Heiser Ford Lincoln - Service Center

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March 29, 2025

Heiser Ford is one of the better companies that I’ve worked with. Give them a try for yourself, every one is looking for what works best for them, from a company, find the one that works best for you, i More

by wintoloose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

March 25, 2025

I am a loyal Heiser customer for vehicles and service because the service is excellent and consistent. More

by emluby62e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Figeroa and Patrick Cardinal
Mar 25, 2025 -

Heiser Ford Lincoln responded

Dear emluby62e, Thank you for being a loyal customer. We appreciate you! David Lopez Service Manager david.lopez@heiser.com 414-247-8850

March 21, 2025

Phil is a great service advisor he kept me updated and was very responsive and helpful. More

by Cdwill28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Heiser Ford Lincoln responded

Dear Valued Customer, We are so glad you had a positive experience with Phil at Heiser Ford's Service Department. Thank you for your business.

March 21, 2025

Very nice dealership, workers are very helpful. Overall had a great time there while my car was getting work done. The advisors informed me about the Ford points on my account - ended up saving me More

by Lilly Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Heiser Ford Lincoln responded

Dear Lilly, We love that our service advisors informed you on how to save money using Ford Points! At Heiser, we love a deal for our customers! We are so glad you had a positive experience at Heiser Ford and look forward to providing a positive experience for you in the future! Thank you for your business.

March 21, 2025

Heiser Ford is a great place with great customer service. And they care about your car too More

by chall30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the kind words. At Heiser Ford, we care about our customers and their cars! We appreciate you choosing Heiser Ford Lincoln for service!

March 17, 2025

Great staff, great prices, great experience. Never had a better experience since i've bought my vehicle More

by NateGatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Heiser Ford Lincoln responded

Dear Nate, We are so thankful for your business. Let us know if there's anything else Heiser can do for you! David Lopez Service Manager david.lopez@heiser.com 414-247-8850

March 17, 2025

Phil was an excellent service advisor. He kept me up to date about everything and was very helpful More

by jaylen200414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Heiser Ford Lincoln responded

Dear Jaylen, We are so glad you had a positive experience with Phil at Heiser Ford Lincoln's Service Department. Thank you for your business. Please let us know if there is anything else Heiser Ford Lincoln can assist you with! David Lopez Service Manager david.lopez@heiser.com 414-247-8850

March 14, 2025

I had a great experience bringing my car in to have work done it was very easy and time efficient. More

by austincowart0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Formico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Ikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Custer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Formico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Heiser Ford Lincoln responded

Dear Austin, Thank you for your business! We look forward to assisting you in the future with any of your service needs!

March 13, 2025

Very easy and quick. Super friendly Very accommodating I would recommend Heiser to anyone I know More

by SARAH.PROSTYLIST
Recommend Dealer
Yes
Mar 14, 2025 -

Heiser Ford Lincoln responded

Dear Sarah, We are so glad you had a positive experience with our service team at Heiser Ford! Thank you for your business!

March 13, 2025

There is no follow up with questions, warranties, or orders. In 1/7/25 I had an oil change at that time Heiser (Ellie) called me to say I had a possible oil leak and the hose to my reservoir for th More

by YOFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ellianna Haliga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Heiser Ford Lincoln responded

Dear Yolanda, We apologize that your experience at Heiser was less than satisfactory. We want you to know that we value you greatly as a long time customer and it's clear that your recent experience did not reflect that. We understand that David Lopez has reached out to you to resolve the mistakes that we made. Your feedback is invaluable to us. We hope that you will give us the opportunity to make things right and restore your trust in Heiser Ford Lincoln's service department. If you have any further concerns or questions, please feel free to contact David Lopez via email david.lopez@heiser.com or by phone 414-247-8850. Thank you.

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