1,382 Reviews of Heiser Chevrolet - Service Center
Came in to schedule a recall and had no problem. Appointment went well.waited for my car. Was done on one hour. Appointment went well.waited for my car. Was done on one hour. More
I spent over $800 and my truck isn't fixed. They didn't want to listen about refunding part of my labor that didn't work. Not very pleased, plus 6 times needed to go to shop is a lot of my They didn't want to listen about refunding part of my labor that didn't work. Not very pleased, plus 6 times needed to go to shop is a lot of my time wasted. Scott Mosser More
Customer service was fantastic…. .could not asks for more……did a great job on can …was so nice one of your . Associates vacuum the front mats of the’ car dr really appreciated …thank .could not asks for more……did a great job on can …was so nice one of your . Associates vacuum the front mats of the’ car dr really appreciated …thank you More
I had a good experience. Everything was explained and I was kept informed of progress. Everything was explained and I was kept informed of progress. More
Jeff is a good service writer, had some issues that came up and Heiser's management helped me with that. up and Heiser's management helped me with that. More
Car was done as promised in a timely manner. Excellent communication between the service writer and myself. Excellent communication between the service writer and myself. More
Everything went fine he listen and he helped me out Also the finance manager was good he helped me out too the finance manager was good he helped me out too More
Had absolutely no problems with the body shop ! Easy to communicate with, very friendly and very accommodating on getting our van repaired. Job was even done before the estimate. Because of the Easy to communicate with, very friendly and very accommodating on getting our van repaired. Job was even done before the estimate. Because of the wonderful service, I am hoping to buy my next car from them ! Keep up the good work Heiser Body Shop !! More
I can’t express my gratitude enough for how this whole repair experience went down. I would’ve done this sooner, but I’m still in a very difficult point right now with my husband being in the hospital wit repair experience went down. I would’ve done this sooner, but I’m still in a very difficult point right now with my husband being in the hospital with a serious illness. Lucas was very easy to communicate with, a great problem solver and a very caring and compassionate person. I had to have my truck flatbeded from the hospital parking lot to the dealership. He called me first thing in the morning to let me know that it was there and they were looking at it. In the meantime, he also set me up with a loaner from the dealership. He had the truck diagnosed and fixed within a day, but Lucas still took it for one more test drive to make sure it was good to go. Then to top it off, he arranged to have someone drive the truck back out to me at the hospital and take the loaner car back. This was the best experience I’ve ever had at a Chevy dealership. The icing on the cake was that this was all covered under warranty, so it didn’t cost me a dime. I will probably go out of my way to have any future service done here even though it’s not close to my home. I was only there because of being at the hospital every day. Kudos to Lucas and the team there at Heiser. You have a true gem. More