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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,382 Reviews
Call Service Center (414) 327-2300

1,382 Reviews of Heiser Chevrolet - Service Center

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March 19, 2024

Full detail was not completed. Rear passenger windows were smeared and the back windows had dog nose prints on them. Very disappointing. This after the service crew failed to tight More

by CERT73
Recommend Dealer
No
Employees Worked With
Nicole Darling, Nicole Darling
Report | Print
March 18, 2024

I was there for a recall, and they treated me as though I bought my car from them. I highly recommend the service department. More

by slotbreakr
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Jul 08, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 18, 2024

Don't know who Megan Shulta is. Don't know who Megan Shulta is.. Don't know who Megan Shulta is.. More

by marlynandneal
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 16, 2024

Good Prompt service They called the next day to make sure I was satisfied with everything. More

by KEVINKOBLESKE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2024

Always highly respectful, courteous, flexible. Heiser makes it feel good being a customer there. Returning. More

by baronlwalker
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Cindy Robinson
Report | Print
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 15, 2024

The service time was very good and efficient and the staff was very friendly Great service all the way around More

by JOLYN_HAUGEN
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 15, 2024

Very friendly and provided Excellent communication during the process. Great, great, great, great, great job. More

by SDEBAUCH
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 14, 2024

I was disappointed with my experience based on the past times I had service there. My vehicle was not listed correctly in the system. The 2011 Equinox was put in instead of my 2017 Equinox. I just didn't f More

by JTSMAG
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 12, 2024

Everyone very helpful and friendly I miss Mike Cantenese and I miss your popcorn machine More

by carla53185
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your feedback and business. Happy driving!

March 11, 2024

Great service. Kept me up to date on the status of my vehicle Great service. They did great at keeping me up to date on the status of my vehicle More

by tristanbode
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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