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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,382 Reviews

1,382 Reviews of Heiser Chevrolet - Service Center

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April 22, 2024

Very helpful and showed she cared about the situation and she was quick 10/10 More

by asundeaira.gandy19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel, Nicole Darling
Apr 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 21, 2024

I trust their judgment. Work is completed in a reasonable time. Like that car gets washed. More

by TLOBNER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Kisiel
Apr 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 18, 2024

I didn’t purchase my vehicle from Heiser , but have made it my preferred service dealer. I brought my vehicle in for my second , first xx Heiser, oil change and tire rotation. I’m very satisfied with the se More

by mwagner28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel
Apr 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

April 17, 2024

Brought my vehicle in change my oil and I was out real good time thanks More

by Superman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Apr 19, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 16, 2024

I appreciate the friendly service and willingness to fit me in for a quick repair and get me back on the road. Nicole was awesome and her electric personality is very welcoming and she was super helpful in More

by cgreer360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta, Nicole Darling
Apr 16, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 15, 2024

Misleading advertising for oil changes. Also they couldn’t perform warranty despite being told over the phone that it would be done. More

by MAHMOUD.JASSAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Apr 15, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

April 14, 2024

Service was fast this time. Personnel were courteous. Price for an oil change is ridiculously over priced. If I didn’t have to have records for my warranty I would do it m More

by TMITTELSTEADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Apr 15, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 14, 2024

GREAT SERVICE AT HEISER , MEGAN DID AN OUTSTANDING JOB AT THE SERVICE DEPT. SHE WENT OVER AND ABOVE HER CALL OF DUTY, COMPLETELY SATISFIED AND SHE DID IT WITH A SMILE, IMPRESSIVE WORK MEGAN. THANK YOU FOR More

by dlbazen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Apr 15, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 11, 2024

Nicole was awesome. She kept us informed of how the service was going. The service on our vehicle was also very good. More

by TMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
Apr 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 09, 2024

I will never bring other car to them. Told me it would be around $1200 to fix the car. That had nothing todo to really fix it. More

by Milwaukee_guy_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Vicari III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta, Asha McDaniel, Nicole Darling, Michelle Kisiel
Apr 09, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

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