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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,345 Reviews

1,346 Reviews of Heiser Chevrolet - Service Center

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February 19, 2025

I believe something was taken from my vehicle after I had drop my vehicle off noticed something was missing two days later after my vehicle was service More

by Allwayscaringcaregivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

The employees are very helpful and accommodating. The part I needed was ordered, received, and my car was ready the next day. More

by Jim L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Modrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

They work very hard to maintain a positive reputation . Clean shop and polite helpful staff. More

by wraithmotor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Came in to schedule a recall and had no problem. Appointment went well.waited for my car. Was done on one hour. More

by Papacarl7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Customer service was fantastic…. .could not asks for more……did a great job on can …was so nice one of your . Associates vacuum the front mats of the’ car dr really appreciated …thank More

by PATBARBERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Leiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

I spent over $800 and my truck isn't fixed. They didn't want to listen about refunding part of my labor that didn't work. Not very pleased, plus 6 times needed to go to shop is a lot of my More

by scottmosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Heiser Chevrolet responded

Dear Scott Mosser, Thank you for letting us know what happened during your service visit. We're sorry that you are not pleased with your experience at Heiser Chevrolet. We never want customers to feel like their time was wasted. I have sent your feedback to the appropriate management. We would love the opportunity to discuss your visit further and make this right. Please, if you could, contact us directly and let us know the best way to contact you and we will reach out. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

February 11, 2025

I had a good experience. Everything was explained and I was kept informed of progress. More

by john.mccarty
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Jeff is a good service writer, had some issues that came up and Heiser's management helped me with that. More

by lereinke
Recommend Dealer
Yes
Employees Worked With
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Car was done as promised in a timely manner. Excellent communication between the service writer and myself. More

by bayer143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Leiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

January 31, 2025

Everything went fine he listen and he helped me out Also the finance manager was good he helped me out too More

by rawplum
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas England
Feb 03, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

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