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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,294 Reviews

1,294 Reviews of Heiser Chevrolet - Service Center

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November 20, 2024

Service was performed quickly. Exceeded my wmexpectstion. Work performed was done properly, and customer service was excellent. More

by CIRAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

I can’t shake the feeling that something suspicious is going on in the service department. I recently bought a set of four new tires and asked them to save the two good tires from the old set, which only More

by Gent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

I bought my truck from Heiser Chevrolet and have been servicing it there ever since. The staff is professional and the service is great up front pricing with no surprises and you get free coffee! More

by jpelto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 15, 2024

Never got back to me when I had an issue with OnStar. I was not able to get OnStar because I wasn't on the title. I was promised by the sales person we would both be on the title. Never heard back. Still More

by ablem52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

November 15, 2024

Got repairs done quicker than anticipated. Was able to pick up vehicle same days as was dropped off More

by Naturekid420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 15, 2024

The service from the dealership has always been professional. Nicole was courteous, kept me informed on the status of my vehicle and helpful. More

by Tammy Knutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 09, 2024

Lucas was amazing to work with. Super understanding and willing to help. Very nice guy. More

by credlin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 05, 2024

Nicole was friendly and knowledgeable. Visit was completed in a timely manner. All concerns were addressed. It was a very good experience. More

by RICHARD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 29, 2024

Nicole is an awesome person took care of me very well even washed my truck did a great job. Heiser is a great place to go friendly people. Good service thank you. More

by Grizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyce Heizmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Modrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 29, 2024

We are from out of town and needed an oil change when we arrived. Thank you for your quick service!! More

by jknault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future

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