Heiser Chevrolet - Service Center

It was honestly amazing. Lucas is a great service advisor. He kept me up to date on everything and was very polite towards me. Lucas is a great service advisor. He kept me up to date on everything and was very polite towards me. More

I would have thought the service department would know I had an extended warranty, before shocking me into a 1400 bill, I purchased the warranty at the dealership It turned out that it was covered but why w had an extended warranty, before shocking me into a 1400 bill, I purchased the warranty at the dealership It turned out that it was covered but why wouldn't the service department know. More

The Service Department has always been the best part of this dealership. There have been several excellent Service Advisors, but they don't seem to last very long. The constant turnover makes me wonder wha this dealership. There have been several excellent Service Advisors, but they don't seem to last very long. The constant turnover makes me wonder what the problem is. Lucas England does an outstanding job, in spite of the fact that he seems to be the only Advisor left. I think he deserves a healthy raise. More

My car was towed in for a repair. Two days later it was fixed for no charge because the service department arranged a repair under warranty. Plus they provided a very nice shuttle ser Two days later it was fixed for no charge because the service department arranged a repair under warranty. Plus they provided a very nice shuttle service. More

The folks I worked with were efficient and helpful, and contacted the insurance directly to trouble shoot issues. I was very thankful for good service. contacted the insurance directly to trouble shoot issues. I was very thankful for good service. More

I waited 30 minutes to be helped because the system was down. They kept my car for 3 days to discover there was no problem but it’s still doing the same thing. I picked up my car and they didn’t even wash down. They kept my car for 3 days to discover there was no problem but it’s still doing the same thing. I picked up my car and they didn’t even wash it and I asked for it to be washed when I dropped it off. More

Jeffrey Brister provided excellent service at my visit to have my oil changed. He kept me informed and I will definitely return with confidence. have my oil changed. He kept me informed and I will definitely return with confidence. More

The best word to describe them is xxxx. Absolutely trash, especially the service department. They should be sued into oblivion. Absolutely trash, especially the service department. They should be sued into oblivion. More

Scheduled appointment for 5 days out. Upon getting there I was told that a part may have to be ordered, they were sure. I returned 3 hours later to pick up my vehicle and it still wasn’t Upon getting there I was told that a part may have to be ordered, they were sure. I returned 3 hours later to pick up my vehicle and it still wasn’t done. The only thing performed was an oil change. They told me they would order the part, and call me when it arrives. I still haven’t been called. Why didn’t they just order the part when I scheduled my appointment?! More

Effectively found the tire issue and took care of it efficiently and quickly. Very nice person to deal with. efficiently and quickly. Very nice person to deal with. More