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Heiser Chevrolet of West Bend
West Bend, WI
1,499 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 1,499 reviews
November 19, 2019
Terrible Was told the repair I was having done was going to be under warranty but the part was not yet in. When the part came in I was called and had an appoin Was told the repair I was having done was going to be under warranty but the part was not yet in. When the part came in I was called and had an appointment scheduled. Dropped my car off and they called me later that day to tell me its actually something else that was wrong and isnt covered under warranty. So I paid the 250 dollars to get it fixed but I am beyond pissed that it magically went from covered to not covered and was blind sided by a 250 dollar bill. Will never take any vehicle to this place again. More
by MSCOTTKNIGHT20
Verified CustomerEmployees Worked With
Not sure
November 18, 2019
Had a good experience, just not 6.5 hours worth Took 6 hours to make the deal. A tad too long for me. I would hope the team could find a way to shorten the time. Took 6 hours to make the deal. A tad too long for me. I would hope the team could find a way to shorten the time. More
by SHAWN.VINCENT
Employees Worked With
Chad Braeger, Bob Felder
November 18, 2019
Friendly people - High er Prices Service people where friendly and professional. However, prices seemed high. I was going to have a new battery installed and valve stems replaced but Service people where friendly and professional. However, prices seemed high. I was going to have a new battery installed and valve stems replaced but decided not to because of the price. More
by CK47BURCH
Employees Worked With
Steve Hanke - Service
November 18, 2019
Equinox Glen was absolutely wounderful to deal with he was very helpful finding the right car for us as we gave him the things we where looking for. We had f Glen was absolutely wounderful to deal with he was very helpful finding the right car for us as we gave him the things we where looking for. We had fun poking jabs back and forth at each other. We had lots of laughs and that made the car buying experience very enjoyable. More
by JERSUE44
Employees Worked With
Glen Gierach
November 18, 2019
Good Customer Service I was very spoiled by a previous service tech. When I would pick up my car after service this she would carefully go through the items on the checkli I was very spoiled by a previous service tech. When I would pick up my car after service this she would carefully go through the items on the checklist letting me know what was checked and okay and what if anything I needed to take care of. your service techs are very good but I miss that little extra. More
by GRACEG0
Employees Worked With
Mason, Nathan
November 17, 2019
Great service Nice people to deal with didn't wait that long when my vehicle was in for maintenance Always fresh popcorn and refreshments in the waiting area Nice people to deal with didn't wait that long when my vehicle was in for maintenance Always fresh popcorn and refreshments in the waiting area More
by SHELLEYS1022
Employees Worked With
Rick Nelson, Sherry Konek
November 17, 2019
Service Good customer service,paid attention to details,made sure the work was done correctly and in a period of time,and asked if we had any questions. Good customer service,paid attention to details,made sure the work was done correctly and in a period of time,and asked if we had any questions. More
by PMANSSEN
Employees Worked With
Rick Nelson, Glen Gierach
November 14, 2019
Brake noise problem recall Good job in getting rid of the rubbing noise I had in the brake system. They replaced the rear brake pads and they were covered under warranty, no cha Good job in getting rid of the rubbing noise I had in the brake system. They replaced the rear brake pads and they were covered under warranty, no charge! More
by ALJOPROM
Employees Worked With
Unknown.
November 14, 2019
Wonderful..!! Would lease here again. We had a great transaction at Heiser Chevy in West Bend. Our salesperson Cesar went over and beyond to make sure we knew every bit of information we n We had a great transaction at Heiser Chevy in West Bend. Our salesperson Cesar went over and beyond to make sure we knew every bit of information we needed to make our lease transaction very smooth. I leased my vehicle shortly after my mother did. They had the same great experience with Heiser and Ceasar.. Will come back again. More
by JAYSOX35
November 13, 2019
Good job! Heiser has always been nice to deal with. Oil change and recalls taken care of as I waited. Always very friendly. I will continue to have my vehicle Heiser has always been nice to deal with. Oil change and recalls taken care of as I waited. Always very friendly. I will continue to have my vehicle serviced there. More
by RHASSE110
Employees Worked With
Unknown
