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Heiser Chevrolet

West Allis, WI

4.1
2,017 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,017 reviews

August 21, 2024

Nicole this well with this follow up maintenance. Charles ( Chuck) did not Provide courtesy call even after I left a voice mail for him to update me on the service visit on 8/5/24 that parts needed t More

by MVEGAWITTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PJ Geboy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck requires customer service etiquette , Chuck Konzen
Aug 21, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chuck Konzen Service Manager 414-328-2447 charles.konzen@heiser.com

August 21, 2024

Salesman Steven Shelton was very helpful in helping me the truck I was looking for. Service department very professional and knowledgeable More

by wpdps31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 19, 2024

Very accommodating dealer! We are not from the local area so it took time to arrange our sale and delivery. Thanks for working with us to purchase our dream vehicle! More

by gb_parrott
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leigh Mattila - Sales Dept
Aug 21, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 16, 2024

Heiser Chevrolet dealership is awesome! If I need another car, I know where to go. The staff are outstanding! More

by derricq68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 15, 2024

Jason was all time! Worked his magic and got us into the vehicle that we really wanted to be in ! Nobody In Milwaukee I’d rather work with when buying a vehicle! Highly More

by Bryanbrokop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Geboy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jason was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 14, 2024

Will never return to this service center, NEVER! !!!!! Very poor service, poor quality , spent $5,000 and still have problems!!!!! More

by najeramaura288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Darling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chuck Konzen Service Manager 414-328-2447 charles.konzen@heiser.com

August 12, 2024

Great service at a great price. My service advisor was top notch and very helpful More

by JHOELKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 02, 2024

Went in for an oil change, tire rotation and safety check. Oil change and tire rotation went fine, However, they did not give me the maintenance/safety report (second time in a row) and they did not ad More

by DENNISBORETSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Darling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chuck Konzen Service Manager 414-328-2447 charles.konzen@heiser.com

July 21, 2024

Everything went great nice dealers with decent knowledge on the vehicals and easy to work with the cash counting people are slow and in accurate minus that I definitely would buy another vehical from them e More

by tylerschlaeger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Greg was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

July 15, 2024

had first service done -didn’t take too long altho no one could answer my questions about my vehicle( just computer stuff how to set things) - not a big deal but I still don’t know . I guess you don’t refil More

by valblack4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who helped me
Jul 15, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

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