Back

Heiser Chevrolet

West Allis, WI

4.1
2,089 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
Contact Dealership

10200 W. Arthur Ave.

West Allis, WI

53227

Directions

By Type

Showing 2,089 reviews

December 05, 2024

Good work on my Ford Escape i brought in for cleaning and oil change i had coming More

by dbeatovic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Darling
Dec 11, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 04, 2024

Everyone was very helpful and work was done in a timely matter. Had a good experience. More

by lizcairns
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 03, 2024

Check off list! ! Heated seats don’t work, dead fob, poor delivery! Engine compartment filthy, ask Zack for fuel to get home 150 miles, made it 30, would have paid fo More

by streetrodder67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

November 27, 2024

Very nice and clean place nice customer service care team. I would recommend to anyone that drives a Chevrolet More

by LILLIE_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 24, 2024

We purchase and service all of our Chevys from Heiser. Service is awesome, Nicole takes great care of us and our vehicles More

by TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Schallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Geboy, Nicole Darling
Nov 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 24, 2024

Very clean - respectable with the customers. It was a pretty fast process from start to finish. Everything worked out great with our trade in & gave me a decent trade in price. Thanks for lettin More

by jenny_ortega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Guzman
Nov 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 22, 2024

Good location for me. I find the price a little high for oil changes but what can you do. With your changed policy of not emailing coupons as in the past and expecting cus More

by DONNAHOBBS001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
Nov 22, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to see you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

November 21, 2024

Great customer service will recommend him to everyone save me money on oil change and rotation on my tire More

by pag2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 20, 2024

Service was performed quickly. Exceeded my wmexpectstion. Work performed was done properly, and customer service was excellent. More

by CIRAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 19, 2024

I can’t shake the feeling that something suspicious is going on in the service department. I recently bought a set of four new tires and asked them to save the two good tires from the old set, which only More

by Gent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas England
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our Service Manager Matt Myszka by phone 414-328-2447 or by email at matthew.myszka@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

...
8
...