
Heiser Chevrolet
West Allis, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent service. Respectful greetings and discussions. Car was done on time and the work performed. Respectful greetings and discussions. Car was done on time and the work performed. More
Service center is excellent service they fix the tire on passenger side the back tire. passenger side the back tire. More
I like the atmosphere & the crew is always friendly. This has been the choice dealership for me since I got my car. This has been the choice dealership for me since I got my car. More
They were very efficient and kept me updated on the repair. Although a stressful situation as I never had an accident before but felt confident in their service. 2 1/2 days I was back driving my ca repair. Although a stressful situation as I never had an accident before but felt confident in their service. 2 1/2 days I was back driving my car again. Thank you More
Excellent service and very helpful people! Would highly recommend our salesperson and we love our Equinox Would highly recommend our salesperson and we love our Equinox More
I have been going to them for almost 20 years. Have purchased four cars and continue to take my 2018 cruise there for service. Their service department is exceptional! Have purchased four cars and continue to take my 2018 cruise there for service. Their service department is exceptional! More
It was a pleasure to purchase our new Blazer from Heiser. In the Milwaukee area I have purchased 10 new vehicles in the past 13 years and the experience is by far the best at Heiser. The purchase experienc In the Milwaukee area I have purchased 10 new vehicles in the past 13 years and the experience is by far the best at Heiser. The purchase experience was completely honest and completely met my expectations after all of the pre-purchase research I did. Delivery of the new Blazer was very informative and made my wife and I very comfortable with the process. More
Lukas is the man great customer service, took care of truck and hook me up with a loaner so i could keep on moving truck and hook me up with a loaner so i could keep on moving More
I had a negative experience there. Not only will I not be coming back unless things are made right, but I will not be buying Chevy. When I had my appointment for Wednesday December Not only will I not be coming back unless things are made right, but I will not be buying Chevy. When I had my appointment for Wednesday December 4th at 1pm to drop off my car, I was told directly that I would be called before end of day on what the mechanic finds. I was not called that day. When I called the next morning to inquire, I was told my car hadn’t even been looked at, and they will “try” to get around to it that day. I expressed my disappointment as it is a headache enough figuring out how to coordinate rides without a vehicle, and I expected this business to follow up on what they said in contacting me the same day I had the appointment. Additionally, I am not satisfied in the least with how you handle warranty coverage. The turbo is covered under warranty, and I even checked with another Chevy dealer that there are parts, including the turbo oil feed line, that fall under that warranty. And yet, your company found a way to just take money from a customer without helping one bit by lying about it not being under warranty. (Attached is proof that the turbo oil feed line is covered under warranty and that it should have been replaced at no cost to customer, and I will be speaking with GM about this). Not only will I be giving my honest opinion in the GM survey, but I will also be writing online reviews. If you cared about your customers, you would absolutely be doing everything you can to make sure these cheap, plastic pieces that turbo cars are made of would be getting repaired under warranty, since that is why there is a warranty for the turbo in the first place. If you would like to keep my business and make this right, you can replace this turbo oil feed line per the warranty, otherwise, consider this the conclusion of our business. More