Heiser Chevrolet

Nicole was extremely helpful and kept me up to date on all my repairs and the technician working on wasn't bad looking either. all my repairs and the technician working on wasn't bad looking either. More

For one thing that had me come near and get my car fixed. And it wasn't done and the second thing. When they fixed my dash, they didn't put all the wires back in position like they were that upset me And it wasn't done and the second thing. When they fixed my dash, they didn't put all the wires back in position like they were that upset me More

I purchased a new 2023 Chevrolet Colorado at Heiser and also purchased an extended warranty. HOWEVER, I have gotten rid of the Colorado, I have been trying to contact Brad Sterling (Finance) for awhile now also purchased an extended warranty. HOWEVER, I have gotten rid of the Colorado, I have been trying to contact Brad Sterling (Finance) for awhile now, but he never responds...EVER! I live in a different state, and calling and emailing him gives no response. Every day that he chooses to ignore my request to cancel my extended warranty is a day that I LOSE MONEY! I will remove this review once my situation is resolved and my warranty is cancelled with the funds in my bank. HOWEVER, until then, my review will stay. More

Whenever I bring my truck into the service center, they take good care of me. Everything is fixed. Great job. take good care of me. Everything is fixed. Great job. More

Service center work was quick and accurate for the oil change I needed done. Great service. change I needed done. Great service. More

Andrew take great care of me and my Avalon! The car turned out awesome and he kept me informed through the process. The car turned out awesome and he kept me informed through the process. More

I have bought 2 cars from Heiser, recommended my sister and nephew, who both have bought cars. I will never buy a car from here again. This last visit just left a sour taste in me mouth. I took my car in b and nephew, who both have bought cars. I will never buy a car from here again. This last visit just left a sour taste in me mouth. I took my car in because when accelerating it seems like it doesn't go right away and my car was making a noise. I paid over $200 to be told that my car didn't hesitate when they test drove it. But ironically when I left the dealership it hesitated in the parking lot. They also told me that the noise I was hearing were my front brakes and rotors. I opted to get them done elsewhere. And guess what, my car is still making the same noise. I called to speak with Luke, who was very rude, short, disrespectful, and hung up on me. He avoided answering my questions about my concerns. I called back about 6 times, Luke had stopped answering the phone. I called a couple more times getting different people who stated everyone was busy. I asked for a supervisor who was also "busy". They took my name and number stating a supervisor would call me back. Today makes day 15 and I still haven't heard from anyone. More

Everyone I've had contact or dealings with have been just super. I would definitely recommend Heiser to my friends and family. super. I would definitely recommend Heiser to my friends and family. More

Took my car in for routine maintenance, they started working on it immediately and finished it while I waited. working on it immediately and finished it while I waited. More

Chuck gave me the runaround. Wouldn’t return calls or emails, told me he’d call when my part came in and never did. I had to call 3 times and finally got an appointment. Luke was Wouldn’t return calls or emails, told me he’d call when my part came in and never did. I had to call 3 times and finally got an appointment. Luke was super helpful and kind. I recommend dealing with him More