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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,018 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,018 reviews

October 31, 2023

I have body work to be completed, (through an insurance claim) but I am afraid to go back to them. More

by SAMANTHAASHLEY27
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quinn Mihalski, Service Team, Megan Shulta
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Nov 01, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

October 31, 2023

Super nice very helpful got exacly what I wanted had trade in very pleasant experience More

by cakes1064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Lemle
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Nov 02, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 30, 2023

The dealership has many new and used vehicles to choose from with very reasonable prices More

by pealut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
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Oct 30, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 30, 2023

Heiser was extremely helpful in fixing my problem and also getting the car in and out right away! Great team over there and they deserve to be rewarded! More

by Briantanglim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Megan Shulta
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Nov 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 30, 2023

Bought a used car and unfortunately there were issues. But the Heiser team really stepped up and now I’ll be a loyal customer. More

by pmic66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Rivera, Hadeel Abujaber
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Nov 02, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. We are so happy to hear you are overall satisfied with your experience. Know we appreciate you and we look forward to your next visit.

October 30, 2023

Great place, knowledgeable people. Very helpful . I bring my truck here because I know they fix things right. More

by R.gellert
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel
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Nov 01, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Nov 01, 2023 -

R.gellert responded

Quality workmanship.

October 28, 2023

Fancy pants was a great salesmen but the rental cars for the service center need cleaning More

by JIMBOZYWICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Megan Shulta, Keith Jacobsen, Ryan Koch, Asha McDaniel, Hadeel Abujaber
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Oct 30, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

October 28, 2023

I thought my extended warranty terms were different, so I felt a little deceived. Aorry More

by tim.warnimont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Geboy
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Heiser Chevrolet responded

Tim, Thank you for taking the time to complete a review. We apologize for any misunderstandings. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

October 27, 2023

I want to give Keith the highest rating. He really went above and beyond for me! I was out of the country and he worked with my banker and the warranty co. to get my repairs covered as much More

by IMAGISTE3
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
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Oct 30, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Keith. We look forward to working with you again in the future.

October 27, 2023

Although job needed to be rescheduled, on the next date, it was done very efficiently. More

by Tommil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadeel Abujaber
Report | Print
Oct 30, 2023 -

Heiser Chevrolet responded

Dear valued customer, We apologize for the inconvenience off your appointment being rescheduled. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

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