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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,018 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,018 reviews

December 07, 2023

Very friendly and knowledgeable staff. Dealership found to be very organized. Purchase went very smoothly. More

by alstoys6979
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
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Dec 12, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2023

Great experience. Done I don't want to do this anymore. Please do stop texting me. More

by DUCKEYSUE
Recommend Dealer
Yes
Employees Worked With
Idk - I forgot. They were very nice and informative.
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Dec 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 05, 2023

Felt unwelcome was like walking in a place u kno u're not welcome at More

by DWILKERSON98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta, Hadeel Abujaber
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Dec 07, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

December 05, 2023

Friendly and efficient Easy to get appointments Staff is friendly and efficient Get things done as scheduled More

by JOLYN_HAUGEN
Recommend Dealer
Yes
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Dec 07, 2023 -

Heiser Chevrolet responded

Jolyn, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 04, 2023

I’ve been going through Heiser for five years. Everybody’s always been wonderful and very helpful and I would stick with Heiser for buying a car any day. Sales person was nice always return my cal More

by cherriebehling63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Calmes, Service Team, Gary Graika, Hadeel Abujaber
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Dec 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 04, 2023

Many personnel changes over the past several months. Challenging to adjust to new personnel and knowing who to go to, and who to trust with our vehicles. More

by THEZETTELS
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Dec 07, 2023 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

December 01, 2023

Jason was great. Knowledgeable and eager to help. Felt like i was lowballed one of my trades due to carfax report. Also came in to look at advertised vehicle tha More

by brudan01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
3.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Geboy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jason was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

December 01, 2023

All the women in the service department ganged up on me when I tried to argue something More

by SATCHSJMA1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Jacobsen
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Dec 07, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

December 01, 2023

Worst service I’ve had in years. I have to pay to pickup my car, you break my car and I pay to fix. Left stranded at work due to no driver to pick me up, after a 5 hour wait More

by afitzroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hadeel Abujaber
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

November 30, 2023

Efficient, proficient and quick Excellent customer service and very good work. My car was clean no grease residual inside and car washed outside More

by PD.KOTAS
Recommend Dealer
Yes
Employees Worked With
I can't remember her name
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Dec 07, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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