Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,018 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
Contact Dealership
View Awards

10200 W. Arthur Ave.

West Allis, WI

53227

Directions

By Type

Showing 2,018 reviews

December 15, 2023

Everyone very helpful and nice, waiting for mats that were supposed to come with car, it's been over a month and still waiting. More

by jandttraxel@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Bennett
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

December 14, 2023

Friendly group answered all my questions offered my fair price on my trade in both vehicles I test drove were ready when I got there More

by smrtalec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Koss
4.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Geboy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 14, 2023

Do not return calls still waiting on a call how to make three appointments very poor More

by VOECKSFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team, Keith Jacobsen, Ryan Koch, Asha McDaniel, Hadeel Abujaber
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

December 14, 2023

Thank you for all of your help with the purchase of my new to me car. More

by mschallitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Geboy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Schallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 14, 2023

Steven along with the Sales manager & finance manager worked very hard to get me to a affordable car payment. The service they provided was exceptional!! More

by angela_l_28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I belive Zach was the sales manager that helped.
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 14, 2023

Have been with Heiser since 2016. They have no given me any reason to look elsewhere. They are honest, knowledgeable, professional and personable. More

by RBRAULT33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 13, 2023

They went above and beyond to get me into a vehicle that I wanted. I would like to thank the team that took the time to get the deal done. More

by rick.eisele1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 13, 2023

Heiser Rocks Absolutely! !!! Highly recommended Heiser Rocks Absolutely!!!! Highly recommended Heiser Rocks Absolutely!!!! Highly recommended More

by DAVIDAJ323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 08, 2023

Great clean environment and service advisors were well informed with the update of my service. More

by tveit2man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Dec 12, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 07, 2023

Outstanding service advisors mechanics are excellent waiting area for customers is excellent I don't know what else to say More

by mschneller92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Asha McDaniel
Report | Print
Dec 12, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

1
...
31
32
33
...
202