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Heiser Chevrolet

West Allis, WI

Overview
Employees
Reviews
Vehicles
4.1
2,017 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,017 reviews

March 19, 2024

As usual fast and friendly service. The only problem with this visit I saw my Tahoe pulled out and parked out front. It was then another 45 minutes before I was told it was done. More

by rlwilliams2825
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Darling
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Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

March 19, 2024

Full detail was not completed. Rear passenger windows were smeared and the back windows had dog nose prints on them. Very disappointing. This after the service crew failed to tight More

by CERT73
Recommend Dealer
No
Employees Worked With
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Darling
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March 19, 2024

Fantastic job getting us a brand new Blazer that we absolutely love. Thanks Greg Koss and the whole team at Heiser Chevrolet. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McGee
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Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 18, 2024

Don't know who Megan Shulta is. Don't know who Megan Shulta is.. Don't know who Megan Shulta is.. More

by marlynandneal
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
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Mar 25, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 18, 2024

I was there for a recall, and they treated me as though I bought my car from them. I highly recommend the service department. More

by slotbreakr
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Jul 08, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 17, 2024

Friendly service and informative. Every person we dealt with was great! Zach Brad and Jason made this experience a good one More

by tzielinski71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2024

Good Prompt service They called the next day to make sure I was satisfied with everything. More

by KEVINKOBLESKE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2024

Always highly respectful, courteous, flexible. Heiser makes it feel good being a customer there. Returning. More

by baronlwalker
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Cindy Robinson
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Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 15, 2024

The service time was very good and efficient and the staff was very friendly Great service all the way around More

by JOLYN_HAUGEN
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 15, 2024

Very friendly and provided Excellent communication during the process. Great, great, great, great, great job. More

by SDEBAUCH
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Mar 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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