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Heiser Chevrolet

West Allis, WI

4.1
2,017 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,017 reviews

June 05, 2024

Body shop manager Andy did a fantastic job repairing my car. He was very professional, polite and kept me updated on the progress of my car. I would highly recommend Heiser body shop for your cars collisio More

by Rafael Gonzalez jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop manager Andrew Arndt
Jun 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 05, 2024

The most amazing dealership Ever! Everyone was so very HELPFUL,FRIENDLY and KNOWLEDGEABLE! I highly recommend Heiser Chevrolet!! Everyone needs to have this experience in their Life. More

by jordyski7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Geboy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta
Jun 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 03, 2024

I asked if my truck could be looked at because there is dent I brought it up before my appointment and went .my change was done . She said I would get a email in a hour come to find out it was never looked More

by angelasantiago7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Regner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Shulta
Jun 03, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

June 03, 2024

She was very friendly and professional. Great to work with. She has a great attitude! More

by westphal666
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Kisiel
Jun 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 01, 2024

Always happy with service and the employees are friendly and helpful. Will continue to have my service work done at Heiser. More

by MASTAKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asha McDaniel
Jun 03, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 01, 2024

Insisted that they fix "several oil and coolant leaks" totaling $2700, before they can begin diagnosing an issue with my intake manifold valve cover. This was an issue that should be covered under extende More

by HaywoodYablowmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Jun 03, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

May 31, 2024

Love this dealership, great sales team and great service team, would recommend them to others More

by CHRISTINA.KOEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Jun 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 30, 2024

No total quoted Overpriced tune-up Fluids topped off done as an “extra”? Never again More

by SEISENMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Jun 03, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

May 29, 2024

Service was awesome I will be back there to keep getting service done along with my family More

by Wunderjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave shepherd , Megan Shulta, Michelle Kisiel, Chuck Konzen
Jun 03, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 29, 2024

Skirted around the real problem. Did not update me on anything with my car (I had to call). I asked them to look into the same thing 4 times before they actually did. Generally unhel More

by cappsrob17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta
Jun 03, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

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