Heiser Chevrolet

Great service and timely manners. Clean lobby , refreshments, clean bathroom , nice cars. The employee there are nice. Clean lobby , refreshments, clean bathroom , nice cars. The employee there are nice. More

Very knowledgeable, friendly people that take care of their customers and what I see is honesty in there staff and Mechanics and they use quality parts, which is very important. their customers and what I see is honesty in there staff and Mechanics and they use quality parts, which is very important. More

It was a great experience. Very helpful and easy to understand everything! I would highly recommend! Very helpful and easy to understand everything! I would highly recommend! More

Steven was great to work with. He was polite, friendly and very responsive to my needs and accommodating. Everyone at the dealership was friendly and helpful and I came away with He was polite, friendly and very responsive to my needs and accommodating. Everyone at the dealership was friendly and helpful and I came away with a great car at a price I could handle. More

Really appreciated being able to bring my car for repairs on a Saturday with such short notice. on a Saturday with such short notice. More

It was frustrating to supposedly need things done/changed they said. Have to trust them but it can be hard when it comes with huge price tag-only good thing is they found rebates that significantly decreased they said. Have to trust them but it can be hard when it comes with huge price tag-only good thing is they found rebates that significantly decreased costs in the end. They did a great job in understanding my timeline issues and handling it very professionally. In the end all was well. More

very pleasant to work with, Asha was super nice and went the extra mile to assure me that my car was taken care of. she did DTC code test for me and explained what needed to be done later. thank you for the extra mile to assure me that my car was taken care of. she did DTC code test for me and explained what needed to be done later. thank you for your service More

It took a while for them to figure out the problem, but eventually they found the solution and when they did it was fixed quickly. They were very friendly and helpful,and I would definitely recommend them eventually they found the solution and when they did it was fixed quickly. They were very friendly and helpful,and I would definitely recommend them to anyone. More

I had my front brake pads and rotors replaced memorial weekend. I started hearing a rattle 2 weeks after the brakes were replaced. I took the car in on 6/7 and was told the brake pads that were put on my weekend. I started hearing a rattle 2 weeks after the brakes were replaced. I took the car in on 6/7 and was told the brake pads that were put on my car were too short and that the “give” was causing the rattle. They had to order new parts and told me my car was safe to drive until I could bring it back in which was today 6/11. I had the brakes redone today with no charge however I was told today that the brake pads were not to short but defective which was concerning as well. It’s hard to write everything down that was explained to me but I feel that the overall concern that was given to me regarding defective brakes was minimal. It’s a safety concern in my eyes. No apologies for the inconveniences it caused me either. I’m super dissatisfied and disappointed in the customer service I received today (6/11). I feel my safety was compromised and feel I deserved better customer service and a partial or total refund for my inconveniences. This is the last car I buy and have serviced by Heiser. My car is older and I was going to trade it in later this summer but will take my service elsewhere. More

Great experience, I worked with Greg Koss and he helped me find a car that was in budget and worked great! me find a car that was in budget and worked great! More