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Heiser Cadillac Of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
17 Reviews
At Heiser Cadillac, we take great pride in being known as one of the top West Bend new car dealers. When Menomonee Falls and Hartford customers need a Cadillac dealer in West Bend they can count on, we deliver a fourfold experience that's unmatched. Our showroom is stocked from wall to wall with the latest offerings from Cadillac - but that's only part of the reason why we're the go-to West Bend new car dealer. Our attention to customer service and versatility makes us so special. We offer a one-of-a-kind West Bend new car dealer experience that leaves every client feeling secure and confident in their purchase. Our team also understands the importance of having a reliable West Bend used car dealer - and we're more than willing to step up and fill both roles.
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2620 W. Washington Avenue

West Bend, WI

53095

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Showing 17 reviews

June 09, 2025

I got a shuttle to Enterprise and also I got updates on status. It was nice to leave rental at dealer when done. More

by HARLEYGIRL
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2025

great service. got the parts I needed. They were able to get the job done quickly. More

by HIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Heiser Cadillac Of West Bend responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

June 06, 2025

Everyone I spoke with were especially kind and accommodating! I highly recommend Leigh - she found what I was interested in so quickly!! Thanks SO much!! More

by janet.hiatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leigh Mattilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Heiser Cadillac Of West Bend responded

Dear Janet, Thank you for the kind words. We are so glad you found the vehicle you wanted. Thank you for choosing Heiser and let us know if there's anything else we can assist you with!

June 06, 2025

Cesar is great. Thanks for being a nice guy and so helpful during the entire process More

by jennyfell4
Recommend Dealer
Yes
Employees Worked With
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Heiser Cadillac Of West Bend responded

Dear Jenny, Thank you for the review. We are so glad you had a positive experience with Cesar! We appreciate your business and look forward to your next visit!

June 04, 2025

Brian did a fantastic job working with us to find us a vehicle that worked for our needs. He went above and beyond to make the process go fast and smoothly. More

by SENEGALBK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad you had a positive experience. Thank you for your business and congratulations on your vehicle purchase!

May 29, 2025

Cesar was great, he went above and beyond to find me the truck that I really wanted. He was very accommodating with answering questions and test driving the truck. Brian also did a fantastic job in workin More

by clem835
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad you had a positive experience and found the truck you wanted. Thank you for your business and congratulations on your new vehicle!

May 28, 2025

Friendly staff, Brent was wonderful and we would definitely purchase a new vehicle from this dealer in the future. More

by DD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad you had a positive experience with us. We appreciate your business and congratulations on your new vehicle!

May 24, 2025

great service. got the parts I needed. They were able to get the job done quickly. More

by nelsonjesse710
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Gengler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Rasmussen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Heiser Cadillac Of West Bend responded

Dear Jesse, We are so glad you enjoyed your service experience at Heiser. Thank you for your business. We look forward to your next visit!

May 22, 2025

great service. Very helpful staff answered all my questions and made me feel welcomed. thanks More

by JDALEYJR
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, Thank you for leaving a review. We are so glad you enjoyed your experience with Heiser. Thank you for your business. We look forward to your return!

May 16, 2025

Cesar and Brian were friendly and knowledgeable. They did an exceptional job ensuring a smooth transaction. More

by brkamrath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crandall
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May 19, 2025 -

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad you had a positive experience with the Heiser Cadillac team! Congratulations on your new vehicle and thank you for your business.

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