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Hebert Jeep Chrysler Dodge Ram

Natchitoches, LA

4.9
440 Reviews
Call Dealership (318) 668-7370
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1882 Hwy 504

Natchitoches, LA

71457

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440 Reviews of Hebert Jeep Chrysler Dodge Ram

January 17, 2024

Go ole fashion service thank you for in and out service one day all you need More

by hurk30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bartle, Adam Perritt, rick fleming, friendemic friendemic
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback about the fast, old-fashioned service. Your time is valuable, and at Hebert Jeep Chrysler Dodge Ram we strive to provide efficient solutions. Thank you for sharing your experience with us.

January 13, 2024

Very helpful and nice! They stayed open late to help me get my jeep fixed. More

by SARAHPOSEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your kind words. The team at Hebert Jeep Chrysler Dodge Ram goes above and beyond to ensure satisfaction with our services, so we're happy you had a good experience when getting your jeep serviced.

January 13, 2024

Bridgette is always a pleasure to work with. Fast service and can always depend on the work to be quality. More

by Tom M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your positive feedback about our fast service and reliable quality. Bridgette will be glad to know she met your expectations at Hebert Jeep Chrysler Dodge Ram. Thank you for choosing us.

January 05, 2024

The service lady was excellent. She told that it would be just a few minutes before they could get our truck on the rack. She let me know what was wrong with my window and ordered More

by bfrussell53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

Thank you for your kind words about your experience at Hebert Jeep Chrysler Dodge Ram. We appreciate the praise and aim to continue providing excellent communication about part orders with our customers. It's great that our quick work and friendly service lived up to expectations!

January 04, 2024

Service writer is always attentive and willing to help accommodate the customer as much as possible. Technicians are very informative and knowledgeable. More

by RDemmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette Cagle
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

It’s reassuring to see our service writer and technicians at Hebert Jeep Chrysler Dodge Ram making such a strong impression. Your review is much appreciated, happy to be your trusted auto team.

January 01, 2024

Went above and beyond my requested maintenance. Always kind and considerate during the process including updates of the work being done More

by CHARLESGRAYIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your positive feedback regarding the maintenance service provided at Hebert Jeep Chrysler Dodge Ram. It's satisfying to hear how our consistent updates enhanced your experience. Thank you for choosing us.

December 30, 2023

Great experience nice people fast service nice clean facility mechanics got right on my vehicle and solved the problem More

by charlesadsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Bartle, Adam Perritt, rick fleming, friendemic friendemic
Report | Print
Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

Hello, Thank you for sharing your positive review. I am delighted to know you had a great experience working with our Service Team and enjoyed our facility. I would, however, like the speak with you about the 1-star rating you have shared. Please send me your contact information so we can discuss any feedback you may have. Best regards, Mark Hebert Dealership President mark@hebertstandc.com

December 29, 2023

Needs more service techs in order to satisfy the amount of service related work in a reasonable manner. More

by aaronkinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Report | Print
Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback. The availability of our service techs at Hebert Jeep Chrysler Dodge Ram is certainly a priority and we value your patience in this matter.

December 23, 2023

Bridget and the staff in the service department were amazing when I came in after an accident in my new Cherokee More

by clark.cheyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Report | Print
Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your kind words for our service department staff at Hebert Jeep Chrysler Dodge Ram. The team was glad to assist you with your Cherokee. Take care and be safe on the roads.

December 22, 2023

The service rep that helped me was very friendly and knowledgeable. My issue was not able to be fixed diue to backorder on the fluid required and so I will be contacted when it comes in. More

by jgtibbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
Report | Print
Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your understanding about the backorder situation. It's great to hear that our representative was helpful and informed. Looking forward to finalizing this for you as soon as possible.

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