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Heartland Chrysler Dodge Jeep Ram
Excelsior Springs, MO
115 Reviews
Thank you for reviewing Heartland Chrysler-Dodge-Jeep- Ram. This is where Nice People Buy From Nice People. Our goal is to make your vehicle buying experience easy! Consider us your personal shopper. What that means to our customers, we aren't your typical dealership. We want to give you a fair price upfront and a fair price on your trade in the very beginning. You will be amazed at how easy and fast our process is to purchase a vehicle. Here are couple things that we offer our customers: 1.) Express Pick-Up - A 30-Minute Buying Experience 2.) Driveway Delivery. 3.) 1Price - Market Based Pricing.
Call, email, text, or come in to experience the difference. We promise you will be impressed with your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 115 reviews
April 09, 2018
follow up[ Normally deal by internet, but stopped in this dealer, told them what I wanted sent them exact spec of truck and exact spec on my trade in said they w Normally deal by internet, but stopped in this dealer, told them what I wanted sent them exact spec of truck and exact spec on my trade in said they would get back to me 3 days later sent them a message asking if they where still interested in selling me a truck, reply was manager was looking into it, this was on a Friday, told them needed a proposal by end business day Saturday, they close at 5 on Saturdays never received proposal info. Most where back to me in 24-48 hours, not this Dealership More
by srp2018
Employees Worked With
Justin Morgan, he was not the problem
July 20, 2017
Great and friendly dealership I've have bought 2 cars from Red over the last few years and have always been treated fantastic. I am very picky about dealing with pressure and price I've have bought 2 cars from Red over the last few years and have always been treated fantastic. I am very picky about dealing with pressure and prices, I have zero tolerance when buying a vehicle and these guys and gals went above and beyond dealing with us making sure we got what we wanted at the price we wanted. More
by Jay391
Employees Worked With
Red
May 22, 2017
Terrible Been there a couple of times for service problems. They rebuilt our transmission with less than 100,000 miles and then forgot to put the cap back on t Been there a couple of times for service problems. They rebuilt our transmission with less than 100,000 miles and then forgot to put the cap back on the fill tube, so we got to smell transmission fluid all weekend. Then they got a real attitude when we showed up Monday morning to get it checked out! Was talking with a longtime customer and she said the place has gone down hill, the general manager is never there and they are going to be choosing a different dealership. More
by jglaspy79
Employees Worked With
Jerry
January 22, 2015
bad service dept Would not perform oil filter change unless paid 50 - 100 dollars only needed filter changed but this was there rate even though oil was changed two we Would not perform oil filter change unless paid 50 - 100 dollars only needed filter changed but this was there rate even though oil was changed two weeks prior says was insurance lilbilty car even under two warrantys one b r ing bumper to bumper wow will not recmend any one to buy a car there! More
by liberty
Employees Worked With
service manger
December 23, 2013
The sales manager, Ruth, guided us thru the entire process and explained it in terms that we could understand. It was a pleasure to buy a car here and would recommend it to everyone. GREAT SERVICE & process and explained it in terms that we could understand. It was a pleasure to buy a car here and would recommend it to everyone. GREAT SERVICE & SALES EXPERIENCE. More
by rrnastire
Employees Worked With
Ruth
