Heartland Chevrolet - Service Center

I had my car at this dealership for the air conditioner no less than 4 times and spent over $7000 after they continued to fail to correctly diagnose the actual issue. They just kept replacing parts meanwhi no less than 4 times and spent over $7000 after they continued to fail to correctly diagnose the actual issue. They just kept replacing parts meanwhile hot air continued to blow and continued to while charge me. I talked to the service manager, GM directly and was able to get no where. I ended up just trading the car in but had to get the issue fixed so in the end they got one over. More

thank you to Preston Igoe in the service department. He was the person that handled my paper work and did a good job. Applied credit from my Rewards account to pay for the service. He was the person that handled my paper work and did a good job. Applied credit from my Rewards account to pay for the service. More

very pleasant . easy to work with with no pressure. will definitely look to Heartlland next car purchase easy to work with with no pressure. will definitely look to Heartlland next car purchase More

Brent was the best and made everything so easy! We greatly appreciate all of his help. We greatly appreciate all of his help. More

everyone there is so kind and professional and it is always a quick trip. Thanks always a quick trip. Thanks More

Kudos to Preston Igoe and John Hughes in the service department. Preston was my primary point of contact and did a great job. Preston tag teamed with John Hughes in getting a few questions answered fo department. Preston was my primary point of contact and did a great job. Preston tag teamed with John Hughes in getting a few questions answered for me. They worked as a team to get the job done and get me back on the road. I had not been up to Heartland for quite a while because I felt that the service department was lacking in making sure the customer was satisfied. I understand that you can't always be the bearer of good news but when you show the customer respect in your delivery it makes the bad news easier to take. It doesn't mean I will like it, but I know you're being fair. After my recent visit and the interaction with Preston and John I will be back. More

The service advisor was very nice and helpful. The service is always fast and reliable. Very nice people. Great communication The service is always fast and reliable. Very nice people. Great communication More

I asked to have new windshield wiper blades put on my truck and it didn't get done. I don't blame anybody. Stuff happens. truck and it didn't get done. I don't blame anybody. Stuff happens. More

Always takes go care of me. That’s why I take all me business there. That’s why I take all me business there. More

Great service department. Work was done on my car in a timely manner. Even got a warranty on the work that was done Work was done on my car in a timely manner. Even got a warranty on the work that was done More