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Heartland Chevrolet - Service Center

Liberty, MO

4.7
252 Reviews

252 Reviews of Heartland Chevrolet - Service Center

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March 14, 2024

Bought a brand new Colorado from you. Immediately had to bring it back and the service department took 4 months to fix the window switches that where not working properly and did not keep More

by cjist1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Deal
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Very helpful experience. All questions were answered. Response to text messages could’ve been more timely More

by vickievetter1950
Recommend Dealer
Yes
Employees Worked With
Oliver Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Great treatment by all the staff involved and great explanation of all processes of the deal More

by jngleboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rochon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Keryger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Miller
March 07, 2024

I love this service department. They are knowledgeable, efficient, and fair. They quote correctly and they have a conversation with their customer so that I can understand what they More

by DENUBILO
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hughes
March 05, 2024

Just needed an oil change, The tech, Nathan Spears, texted me a video of his multi-point inspection (I thought that was really neat) showing what he was seeing in real time, he also discovered damage t More

by REDRDSTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rochon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Spears, Eric Reinhold
March 04, 2024

Staff members are always helpful, friendly, and professional. Communication was great. I was kept informed of what was going on with my car. Service was completed fast. I used to go to another Chev More

by mgoodloe83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rochon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

In and out in a very timely manner! ! Arrived before scheduled appointment and was out in less than 40 minutes. More

by gnparsons2
Recommend Dealer
Yes
March 01, 2024

Friendly,explained everything thoroughly and was easy to work with. Bought the truck there new and was one of the better experiences in a while. More

by batjackz71
Recommend Dealer
Yes
Employees Worked With
John Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hughes
February 29, 2024

First time bringing my truck in for oil change/maintenance, Mr Hughes, my advisor , was great! He addressed a minor concern of mine & the oil change/maintenance was faster than I was thinki More

by gymaddict86
Recommend Dealer
Yes
Employees Worked With
John Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Excellent customer service with the salesperson, Jeff G. And working with the finance team. Easy process. In and out, not an all day process. More

by ecarter7532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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