252 Reviews of Heartland Chevrolet - Service Center
Bought a brand new Colorado from you. Immediately had to bring it back and the service department took 4 months to fix the window switches that where not working properly and did not keep Immediately had to bring it back and the service department took 4 months to fix the window switches that where not working properly and did not keep me informed.. Very dissatisfied. More
Very helpful experience. All questions were answered. Response to text messages could’ve been more timely All questions were answered. Response to text messages could’ve been more timely More
Great treatment by all the staff involved and great explanation of all processes of the deal explanation of all processes of the deal More
I love this service department. They are knowledgeable, efficient, and fair. They quote correctly and they have a conversation with their customer so that I can understand what they They are knowledgeable, efficient, and fair. They quote correctly and they have a conversation with their customer so that I can understand what they are doing and why. I take all of my vehicles to Heartland Chevrolet service department, and recommend John Hughes to everyone I know. More
Just needed an oil change, The tech, Nathan Spears, texted me a video of his multi-point inspection (I thought that was really neat) showing what he was seeing in real time, he also discovered damage t texted me a video of his multi-point inspection (I thought that was really neat) showing what he was seeing in real time, he also discovered damage to a tire that could not be repaired. Eric Reinhold ordered a new tire, found an empty slot in the next days schedule and I got that issue resolved in one day. Have always used Heartland for my routine and extra maintenance on my Corvette. Their Corvette techs know the car well and report anything that might be a concern in the future. The service is quick but they take their time to do the work correctly. Oil and filter change was done while I waited. Have used Heartlands service department many times and will continue to do so. Nice to know that the people working on your vehicle care about their work and your time. More
Staff members are always helpful, friendly, and professional. Communication was great. I was kept informed of what was going on with my car. Service was completed fast. I used to go to another Chev professional. Communication was great. I was kept informed of what was going on with my car. Service was completed fast. I used to go to another Chevy dealer (Van) for service and their staff was horrible, there was no communication, and they had no integrity. I am so grateful I found Heartland! More
Friendly,explained everything thoroughly and was easy to work with. Bought the truck there new and was one of the better experiences in a while. work with. Bought the truck there new and was one of the better experiences in a while. More
First time bringing my truck in for oil change/maintenance, Mr Hughes, my advisor , was great! He addressed a minor concern of mine & the oil change/maintenance was faster than I was thinki change/maintenance, Mr Hughes, my advisor , was great! He addressed a minor concern of mine & the oil change/maintenance was faster than I was thinking. I will definitely be coming back. Bring your vehicle here for any concerns or needs. Great place. More
Excellent customer service with the salesperson, Jeff G. And working with the finance team. Easy process. In and out, not an all day process. And working with the finance team. Easy process. In and out, not an all day process. More