
Heartland Chevrolet
Liberty, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We have been taking our car to Heartland for years! In fact, we’ve taken many of our cars to their service department. Scheduling a service is quick and easy, getting in is great, the ETA for completio In fact, we’ve taken many of our cars to their service department. Scheduling a service is quick and easy, getting in is great, the ETA for completion is pretty much on point. I would (and have) recommend this service department to anyone—no matter the make of their car! More
Speed of the service was fine. Just a couple of observations. 1. 32 seconds before the service prompt comes up on your phone service. While that does not seam like a long time. Just a couple of observations. 1. 32 seconds before the service prompt comes up on your phone service. While that does not seam like a long time...running a similar retail and service dealership, that is a long time for customers to wait. 2. While waiting in the customer lounge for my service to be completed, I watched another couple wait over 15 minutes to pay for their car as the curtains were pulled at the "pay window" for the employee to be on lunch or break. Again in a similar business so I know headcount challenges, OT metrics, and making sure we provide adequate breaks, but I would think could be a work around in the name of customer service. Both were minor issues, but I know I always appreciate feedback/awareness on areas to improve our customer service. More
Overall sales and service were very good. Car was missing rugs and 2nd key which is a little annoying and diminished the experience but wouldn't hesitate to recommend friends. Car was missing rugs and 2nd key which is a little annoying and diminished the experience but wouldn't hesitate to recommend friends. More
The service I received was on time and what I requested. The service rep was friendly. The video of my car service informative The service rep was friendly. The video of my car service informative More
The service department was extraordinarily helpful and communicated with me often. They found the problem, and repaired my vehicle. The team did a really great job! communicated with me often. They found the problem, and repaired my vehicle. The team did a really great job! More
Overall very easy to work with. We arrived on time test drove the vehicle and it was everything they represented it to be. Would do business with them again. We arrived on time test drove the vehicle and it was everything they represented it to be. Would do business with them again. More
They did a great job. Kept me informed during the process and on what might be needed. Kept me informed during the process and on what might be needed. More