Back

Heartland Chevrolet

Liberty, MO

4.7
500 Reviews
Heartland Chevrolet in Liberty, MO - Serving the Kansas City Chevrolet Drivers At Heartland Chevrolet in Liberty, we are committed to providing you with the finest service and the very best pricing for Kansas City, Independence, MO, Gladstone, MO, St. Joseph, MO, Lees Summit, MO, North Kansas City, Shawnee Mission, MO, Overland Park, KS, and Liberty Chevrolet customers. Heartland Chevrolet was voted the "Best New and Best Pre-owned Dealership North of the River" by the readers of all the Kansas City Northland newspapers, and that wasn't an accident. It is our mission to provide our Liberty, MO and Kansas City Chevrolet customers with a unique experience that will bring them back to us for all of your vehicle purchases and services. So if you are looking for a new or used automobile dealership, visit Heartland Chevrolet today! Your #1 Dealer for Chevrolet near Kansas City & Independence Stop by Heartland Chevrolet, located at 501 N State Route 291 in Liberty, MO, just minutes from our Independence, MO and Kansas City Chevrolet customers. If you are looking for a certain new or used Chevrolet model, come see us in Liberty, MO. Our staff of professional and knowledgeable sales agents is standing by, ready to assist you with any questions you may have about your next automobile purchase. We encourage Kansas City Chevrolet customers to reach out to us if you find a car, truck or SUV you like while browsing through our site. Parts, Service, and Car Financing for Independence, MO and Kansas City Chevrolet Customers Get the latest in savings and incentives; ask for a member of our Internet Sales Team when you contact us. Get a quick quote on a vehicle trade-in, or schedule a service appointment with our team of certified technicians. We have some very flexible financing options as well! We want to make your vehicle purchase as easy as possible, so leave the work to our s
Contact Dealership

501 N 291 Highway

Liberty, MO

64068

Directions

By Type

Showing 500 reviews

February 27, 2018

VIP service Lucas has worked with me on 3 car purchases and he is always attentive to my needs and good to work with. I would recommend him to anyone. More

by Littrell, Charles18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sigman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2018

Did Not Honor Agreement Horrible experience. All numbers were agreed upon according to the salesman. The GM knew I was trading a very high end vehicle for a lesser vehicle. W More

by coach11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Angel
Feb 25, 2018 -

coach11 responded

I have written a response on my additional review. But, I will mention it again here. Before you call a customer a liar, you better know the facts. I was not trying to renegotiate the deal. The floor mats as well as the door edge guards were discussed with my salesman. He was well aware of my request. If there was a problem adding those items he should have told me prior to me coming in that day to buy the car. That would not have been a problem. The agreement was a check to me for $7400. I was in no way trying to change the agreement. If the salesman failed to inform you that those items were mentioned as a part of the deal, that is not my problem. I even stopped in that day to check with my salesman to make sure everything was a go. He told me yes. I in no way was trying to change the agreement. You and my salesman need to be better informed. Very disappointed that you do not have the courtesy or professionalism to call me to try and resolve this issue. EVERYTHING I mentioned is a FACT.

Feb 26, 2018 -

Heartland Chevrolet responded

Jon Folber, Your response is 100% inaccurate. It’s very disappointing that we tried to help you buy a vehicle that you picked out from another dealership and this is the response that we got from you. Mr. Folber tried to buy an Escalade from another dealership and was unsuccessful. Heartland Chevrolet was giving him the most for his trade so Mr. Folber wanted to do business with Heartland. We told Mr. Folber we would try and buy the Escalade from the other dealership and work a deal. Heartland and Mr. Folber agreed to figures. When Mr. Folber came in to finalize the deal, Mr. Folber wanted a list of things INCLUDED in the already agreed upon price. The only person who “reneged” on the figures was Mr. Folber. Sorry for trying so hard to earn your business. #Nogooddeedgoesunpunished

Feb 26, 2018 -

coach11 responded

you failed to mention that Cody and I had discussed these 2 items (floor mats and door edge guards days before I came in.. SPEAK to your salespeople. It was discussed so anything he wrote down on that piece of paper should not have been a surprise to you. This is why salespeople like yourself should not be in your position. You fail to look at the FACTS. A customer is ALWAYS going to shop, an educated customer anyway. You NEVER mentioned in your response WHY a sales contract was NEVER presented to me when I came in to buy the car?? You DO NOT have an answer to that question. Why did you ask if I had the window sticker? Did you not know the Land Rover I was trading in and had ALREADY given me a trade in value from you? You are so unprofessional I should not really be surprised. Now I know why you NEVER had the courtesy to meet me in person when I came in to discuss this misunderstanding. Sounds like you really wanted to make the sale work. What a joke. The other dealership was supposedly your sister store in Excelsior, get the facts right which is something you have failed to do. SPEAK TO CODY IF YOU HAVE THE TIME

February 14, 2018

Great Personal Buying! Wanted to Thank Mike and Ryan for such great fast service. Mike was a great guy checking on the many numerous vehicles I wanted to drive. Patience i More

by Assembler1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Roberts, Mike Conway
February 09, 2018

Onstar sucks Onstar has emailed, called and harassed my by phone. I did unsubscribe and they are calling, emailing me. Not okay. My sales guy said the car I bo More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He is Not on the list
February 02, 2018

sold a car without title sold me a car without a title that took 3 months to get ,and therefor I paid late fees .And never can get in for oil changes I'm done with this More

by buick buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant White
December 27, 2017

Mark Law is the Bomb.com @ Heartland Chevy in Liberty Mark Law the SM was the best and only reason why we decided to purchase our new 2018 Tahoe. The whole process was flawle More

by BigRigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2017

Awesome experience Very professional and knowledgeable. Our sales lady Samantha F. Was absolutely awesome. Also Ryan sales manager was very helpful. I would highly recom More

by Srod83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Flint
December 06, 2017

Great experience with staff Joe was patient with all my needs being four hours away. Love the fj cruiser . Fast in and out car buying experience . Very friendly staff More

by Ken nolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
November 30, 2017

Completely Satisfied I haven’t purchased a new car in over 7 years and had hesitations about the process. The staff at Heartland are the best - accommodating flexible and More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Igoe, Cody Angel
November 22, 2017

new cruze Helpful staff. No high pressure to buy. Listened to what I needed. As a woman purchasing a car they did not make me feel that I did not know what I wa More

by Silver125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sigman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Roberts
...
42
...